Experience

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  Skytech solutions pvt. ltd

  Aug 2003 - Dec 2003

  Graduate trainee

  SkyTech offers software solutions and services to airlines and airports globally.Graduate trainee engineer in their biggest customer’s account in the airline industryCo-ordinated well with the team to achieve an 87% customer satisfaction rate for theproject.

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  Larsen & toubro infotech ltd

  Dec 2003 - Dec 2005

  Software engineer

  Larsen & Toubro InfoTech Limited offers comprehensive, end-to-end software solutionsand services across Manufacturing, Banking & Securities, Insurance, Communications &Embedded Systems sectors. Led the test team of three engineers to successfully execute system testing within project time and with defects below the client's acceptable threshold Organized and directed client demonstrations for Multi Media Messaging Service (MMS) and with a success rate of 100% Followed SDLC to design and develop1. “Settings module” for MMS Client for Windows Pocket PC device over the live Global System for Mobile communications (GSM) network2. “Deep sleep functionality” in the radio resource control module of WCDMA technology for soft hand over between CDMA and WCDMA chipsets MMS was awarded the best project of the year 2005, across the organization Organized and executed team building activity to increase employee motivation & participation at the pre annual function celebration Show less

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  Sasken communication technologies ltd

  Jan 2005 - Jun 2007

  Senior software engineer

  Sasken is an embedded communications Solutions Company. Led a team of five engineers to achieve a customer satisfaction rate of 94% Designed & implemented people management activity at the project level which helped reduce attrition rate. The people management activity was later implemented across the organization level Co-ordinated with Motorola US (client) to achieve a defect count of zero in 7 months in the multimedia messaging service application for the CDMA mobile handsets of Motorola Appreciated by the customer for efficient analytical/problem solving skills and awarded gold stars in all quarters of 2006 for best quality adherence Followed SDLC to implement "the hard key press launch of music player" function with 0 defects Facilitated the recruitment team to increase the human capital by 10%, in the customer's account Show less

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  Infocomm development authority of singapore

  Dec 2007 - Apr 2008

  Industrial attachment

  The Infocomm Development Authority of Singapore (IDA) is a statutory board of theSingapore Government.1. An intern in the technology group with the primary focus on evaluation of platforms/technologies and recommending feasibility of creation of a prospective business modelaround the platform/ technology.

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  Ing malaysia berhad, ing life korea, ing life hong kong

  Oct 2008 - now

  Senior project manager

  Responsible & Accountable for successful project implementations ranging from 1. U$ 2.4M system migration to support multi distribution channel business of life insurance at ING Malaysia Berhad; managed 70 people team 2. U$ 610K to develop interactive & intelligent single view of customer application at point of sale for life insurance sales at ING Life Korea; managed 40 people team 3. U$ 450K business process outsourcing to increase operational efficiency at group insurance at ING Malaysia Berhad; managed 30 people team Strategic innovation & Management Consulting for business transformation by making use of internal competencies and external market knowledge1. Self-developed & launched home page for agency intranet to save HK$50K for ING Hong Kong2. Created Strategy for Business Intelligence for ING Malaysia & Korea by defining their Net Promoter Score (NPS) & identifying areas of improvement to increase customer satisfaction3. Strategized alignment of project office at ING Life Korea with focus on its roles & responsibilities, performance evaluation criteria & desired skill sets to cater for corporate strategy of “Growth through Quality” Co-ordination with ING’s APAC Regional Operations to drive regional initiatives with local customizations at ING’s Malaysia and Hong Kong business units for1. U$ 780K implementation of incentive and compensation management (ICM) system at ING Malaysia Berhad2. U$ 900K implementation of automated underwriting system for life insurance at ING Malaysia Berhad and ING Life Hong Kong Build credibility, establish rapport with senior management (“C” level), project team & stakeholders (including vendors) in diverse cultural backgrounds by aligning project/business transformation to strategic business objectives Continuous improvement in quality of project management & solutions delivery with PRINCE2 project management methodology Show less