Experience

• 

  Pioneer elabs limited hyderabad

  Sept 2009 - Sept 2010

  System engineer
• 

  Ebizon

  Sept 2010 - Mar 2017

  ❏ Educate customers on the value proposition of AWS, and participate in deep architecturaldiscussions to ensure solutions are designed for successful deployment in the cloud❏ Act as a technical liaison between customers, service engineering teams and support❏ Designing and implementing detailed high availability and disaster recovery architectures forapplications and systems in environments❏ Resolve complex enterprise system storage, backup hardware and software problems,Collaborate with peer teams and vendors to coordinate solutions❏ Develop and maintain installation and configuration procedures❏ Responsible for ensuring that infrastructure solutions adhere to technical standards❏ Provides on-call support (including 24x7 escalation support)❏ Works closely with application teams to define, frame and capture business needs❏ Oversees the diagnosis and correction of infrastructure problems❏ Provides internal analysis and support to ensure proper escalation during outages or periods ofdegraded system performance❏ Ensures issues are identified, tracked, reported on and resolved in a timely manner❏ Leverages AWS technologies to continuously find ways to solve customer needs❏ To design and deploy infrastructure components on Cloud, create roadmap, plan and approachfor provide technical support in order to ensure a high degree of Customer Satisfactionthrough SLA & Process Compliance.❏ Make recommendations on integration strategies, enterprise architectures, platforms andapplication infrastructure required to successfully implement a complete solution providing"best practice" advice to customers.❏ Accountable for job scheduling and monitoring, performance management, data management,Operating System and application upgrades and patches, code and data migrations, andbackup/recovery Show less ❏ Design the Architecture and deploy security-conscious infrastructure within an AWS VPCenvironment, and maintaining server clusters on EC2❏ Identify performance bottlenecks and optimize the performance using solutions like databaseindexes, Varnish, Memcache, CloudFront etc.❏ Maintain and enhance cloud management and monitoring tools.❏ Develop and deploy an IT backup and storage strategy❏ Ensure compliance to information security❏ Performance tuning, hardware upgrades, and resource optimization of existing servers❏ Work with IT and QA teams to deploy and troubleshoot the system applications.❏ Develop deployment support documentations for customers.❏ Work with the management to develop deployment specifications and configurations.❏ Analyze and troubleshoot deployment issues in a timely manner.❏ Act as primary customer contact for deployment related inquiries and issues.❏ Designing and implementing scalable systems that keep our backend infrastructures runningsmoothly❏ Ensuring best practices relating to security, performance and monitoring❏ Handle off-hour escalations as needed❏ Support IT Security incident handling such as Malware, Network Attacks, Phishing Attacks,others Monitor and Support Network / Endpoint Protection technologies❏ Server Migration between different cloud hostings❏ Ensure that the infrastructure setup follows all AWS Best Security Practices Show less ❏ Responsible for server configuration management and is responsible for managingdeployments, automation, troubleshooting, working closely with Development teams.❏ Responsible for Providing S/W Configuration Management administration through Jenkins toDev teams, incl. setting up, configuring and maintaining version control systems❏ Set up and configure SW build systems for individual projects, Manage and control the SWbuild procedure, and make SW builds be delivered to Dev teams❏ Provide ongoing technical support and maintenance of production and development systemsand software products (both remote and onsite)❏ Perform daily monitoring and management of the backup implemented❏ performance tuning and high availability infrastructure.❏ database administration using MySQL❏ Remote System administration (Upgrading, Patching, troubleshooting)❏ SSL Certificate management❏ Performance monitoring and tuning of the Operating System and applications for mostoptimal operational efficiency.❏ Document existing and new public cloud deployments❏ Configuration and administration of Apache, memcache, DNS, IP tables, SendMail / Postfix❏ Configuration and administration of LAMP, MySQL & Bash scripting❏ Hands on Google Apps experience.❏ Various Hostings like AWS, Rackspace, Godaddy, bluehost etc.❏ Performance optimization in various CMS like Drupal, Wordpress, Magento etc. Show less ❏ To handle all issues pertaining to FTP, Printing, File System administration, Serverperformance, Backups and restorations, troubleshooting etc.❏ Remote System administration using SSH/FTP, deployments on clouds and ServerAdministration❏ Automation using Shell Scripting❏ Communication with Customer on regular basis❏ Responsibilities of Storage / backup at host/client side❏ To Manage Entire IT Infrastructure and assistance to employees, Handling office IToperations, configuring LAN/WAN networks and experience in handlingfirewalls/Routers/Wifi devices etc❏ Installation and configuration of Apache, basic modules, and troubleshooting❏ Provide hardware/software support and implement technology at the operating system-levelacross all server and network areas.❏ Configuration management using SVN❏ System Monitoring tool using Nagios and Cacti❏ Debugging dropped packets, whether at the network, NIC, OS, or application layers❏ Troubleshooting kernel panics and system hangs Show less

  • Information Technology Operations Manager

    Sept 2015 - Mar 2017

  • Assistant manager IT Operations

    Mar 2014 - Sept 2015

  • Sr. System Administrator

    Feb 2012 - Mar 2014

  • System and Network Administrator

    Sept 2010 - Feb 2012
• 

  Accenture in india

  Mar 2017 - now

  Transition program manager

  Working as a Cloud Mobilization Lead ❏ Transformation and transition of current IT infrastructure setup to optimum level for better service offerings❏ Understanding the proposals and solutions and to assist in people, process and technology mobilization❏ To offer advance technological solutions on legacy setup to migrate to current technological platform within stipulated budget, effort & timelines❏ To cascade client’s goals/expectation to the project delivery team to ensure that direct client deliverables & expectations are met for business benefit❏ To keep a check on technical, functional & strategic front and communicate/report the updates to clients and leadership on project service transitioning to maintain operational KPI's❏ To implement enhanced solution using automation strategies by re-platforming client’s current infrastructure with an advanced technical offering Show less