Experience

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  Beijing's official representative of techservice group (heavy machinery)

  May 2012 - Apr 2016

  Senior representative/ senior specialist of international department

  - Russian regional offices customers complaint handling (Sales & After-Sales). Financial, legal, technical, warranty problems solving. Timely communication with all relevant parties: feedback to customers on case handling status.- Meetings and negotiations with customers and heads of manufactories and suppliers (Bulldozers, Excavators, Forklifts etc.). Project management: formulating strategies, singing official dealership contracts, providing all documental supports for both parties. - Monitor annual sales targets of regional offices using DVP to efficiently manage relations with manufacturers.- Coordination with other teams to provide technical solution and media response if necessary.- Provide advice and support to regional offices to resolve customer complaint cases.- Meetings with local government authorities, Russian Banks representatives in China. Cooperation and negotiation with SinoSure. Organization of these meetings, coordination, and translation between parties.- Proper usage of company documents and data in the safe and confidential way.- Providing imported heavy machinery data analyses, markets analyses. Collecting payments data from Russian regional office and preparations debts plans for Chinese partners and SinoSure. - Observation and evaluation of competitor activities on the Chinese automotive market.- Organization of visits of Russian Clients to China for participating in profile exhibitions. Organization of annual stockholders meetings in China.- Monthly department and office planning; salary accounting and payment.- Translation of documents.- Assisting with office supplies management.- Proficiency with office computer equipment and software.- Excellent communication and interpersonal skills.- Ability to multi-task and work in a fast-paced, dynamic office setting.- Ability to work independently and as a member of a team.- Ability to work with colleagues with diverse cultural and educational backgrounds. Show less

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  The international montessori school of beijing (msb)

  May 2016 - Jun 2017

  Library manager

  - Creating innovative and exciting library environment to support children’s interest in literacy and to encourage children to confidently explore the library.- Maintaining a hands-on approach to the acquisition of the concepts mentioned above.- Assisting children with appropriate book selections and guiding the circulation of the library.- Maintenance of an aesthetically attractive and neatly organized environment with beautifully presented display boards (The environment models principles of the school and the philosophy and methodology of Montessori).- Organizing Parent Lending Hours to ensure a positive rapport with all parents.- Participation with the Lead teachers in planning curriculum.- Creating a daily lesson plan for each class prior to their library period which encompasses a story to be told along with discussion points.- Being responsible for any orders, resources, and inventory of materials.- Supporting individual children for emotional or personal development, language or other related academic support as deemed necessary by the Kindergarten Head. Show less

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  Western academy of beijing

  Aug 2017 - now

  Wabx office coordinator