Experience

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  New york statewatch

  Jan 2010 - Jul 2010

  Intern

  • Covered public hearings and delivered live coverage by writing reports for clients• Worked with a team which tracked all legislation in the New York State governmental process• Attended New York State legislative committee meetings on Public Health and Veterans Affairs• Addressed client technical issues on the company website to troubleshoot with computer software• Wrote reports on legislative proceedings for the benefit of our clients and assisted with conversion of drafts to press releases Show less

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  Nyserda

  Aug 2010 - Oct 2011

  Energy analysis intern

  • Updated the draft 2013 New York State Energy Plan’s metrics and content• Collaborated on an inter-agency project that tracked documents and deadlines met • Evaluated energy efficiency program that manage multiple projects in New York State• Maintained NYS energy consumption current data and statistics that led to identifying trends • Provided analytical findings on public health benefits to supervisors for quantitative research • Generated technical reports on Census demographics that led to a database for the department• Oversaw a project that review an environmental impacts of gas emissions in upstate New York • Developed a map/tool to show local, state and federal funding sources to the low-income sector Show less

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  Altegra health

  Nov 2011 - Dec 2012

  Medical records technician

  • Outperformed daily productivity quotas of 80 patients charts daily• Analyzed public health programs and their fee reimbursement schedules• Communicated with medical professionals about the acquisition of new contracts• Successfully completed required training testing, company protocols and quality assessments• Maintained the stability and reputation of Allegra Health by complying with legal requirements• Maintained HIPAA operating procedures associated with patient confidentiality ethical requirements• Monitored the encryption of all retrieved charts and other documentation to company server daily to assure security of medical record Show less

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  Saint peter’s healthcare system

  Feb 2013 - Nov 2015

  Project analyst

  • Managed projects to support administrative and business operations• Produced ad-hoc reports for managers using data from various databases• Evaluated the effectiveness of health care delivery systems and operations• Negotiated in contract procurement meeting with insurance companies for better terms• Participated in planning decisions and processes that impact the operations of the service• Ensured that department investigations were following the Federal Government regulation• Led a multi-functional contract management project which increased the revenue cycle by 4%• Recovered $100,000 monthly in payments from insurance companies through claims appeals• Prepared data reports and statistical financial documents for key future policies and procedures• Used management and organizational techniques, systems and procedures to coordinate activities• Provided briefings and guidance to employees on how to submit claim appeals for reimbursements• Bolstered awareness of available resources and making budgetary and projection recommendations • Led cross-functional process improvement teams to develop solutions for operational inefficiencies • Evaluated the annual budget and audits to balance payments from insurance company transactions • Provided reports on financial activities and cost estimates to employees on how to submit claims Show less

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  Us army

  Jul 2013 - Jul 2022

  Project specialist

  • Provided leadership of 5 personnel ensuring every team member knew their job. • Developed and implemented strategies to improve communication deployments. • Maintained multi-million-dollar communication equipment for optimal performance. • Led the development of project risks analysis for leadership that reduced cost by 15%.• Conducted cyber-security education for 400 individuals to maintain on-the-job proficiency. • Improved system performance and availability by 20% through efficient maintenance strategies. • Performed system/network operations and correct system faults to maintain on all network devices. • Analyzed process flows to identify training needs and developed user-specific scenarios for 80 users. Show less

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  Change healthcare

  Jul 2016 - Dec 2018

  Medical field reviewer

  • Established priorities for weekly assignment and monthly goals for projects• Complied by all HIPAA and associated patient confidentiality requirements• Scanned relevant components of the medical record to support reviews performed• Negotiated contract procurement meetings with insurance companies for better terms• Administered the internal review, quality and productivity initiatives for the organization• Communicated effectively and professionally with provider offices, clinics, and hospitals• Visited physicians' offices to retrieve and review requested documents from medical records• Implemented efforts to improve systems affecting the integration of multiple healthcare disciplines• Performed work independently in a variety of functions, which include fact finding, analyzing data and resolving complex problems Show less

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  Tekion corp

  May 2022 - Oct 2023

  Implementation manager

  •Proposed key recommendations and sales suggestions, improving customer retention by 15%. •Provided guidance to internal teams on project related activities financial statements and reports. •Managed over 31 project migrations of legacy application to the cloud on time and under budget. •Gathered feedback from end-users with a 95% success rate incorporating requests into development. •Collaborated with product managers to implement efficiencies that increase speed and productivity. •Installed cloud-based software that increased dealership efficiency by 25% by integrating services. •Streamlined client onboarding procedures, resulting in a 41% increase in successful implementations. •Ensured cross-functional teams develop an understanding for client accounting and financial analysts. •Organized and maintain clients’ payment and installment plans while ensuring accurate payment records. •Developed training materials and created prioritization matrix for post go-live updates for new stakeholders. Show less

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  Skillstorm

  Oct 2023 - Feb 2024

  Vettec aws dev ops engineer

  •Headed a team of 6 project members to develop a detailed multi-tier enterprise web application. •Optimized the use of the AWS Cloud and how its services fit into Cloud-based business solutions. •Boosted team efficiency by 15% by developing the JIRA dashboards tools to analyze team velocity. •Developed ability to manage change and ambiguity by navigating relationships across varying project teams and internal/external stakeholders, and by adjusting to frequently changing deliverable timelines.•Served as Scrum Master for a DevOps team with a quick 2-week sprint cycle, supervising 5 other team members, optimized Cl/CD workflow to achieve 15% faster deployments. Show less

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  Centene corporation

  Apr 2024 - now

  Business analyst

  •Identify and analyze user requirements, procedures, and problems to improve existing processes.•Perform detailed analysis on projects, recommend business solutions and assist with implementation.•Support business initiatives through data analysis, identification of implementation barriers and user sign offs.