Experience

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  Ohio state university comprehensive cancer center-james cancer hospital & solove research institute

  Jan 2010 - Mar 2010

  Administrative assistant

  -Created and maintained spreadsheets detailing the purchasing history of individual research accounts through computer data entry.

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  The ohio state university wexner medical center

  Mar 2010 - Dec 2011

  Medical information management intern

  • Assisted patients with the timely distribution of their health information to external healthcare entities while ensuring privacy adherence.• Optimized the paper to EHR scanning process to increase the number of charts scanned per day.

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  Itentive healthcare solutions

  Jun 2011 - Oct 2015

  • Led a team in providing EHR and EPM support to new and existing clients.• Communicated with client clinic managers and physicians to execute desired outcomes and streamline workflows resulting in noticeable process improvement.• Trained physicians and staff on optimal usage of electronic health record software leading to improved patient safety and decreased documentation time.• Advised clients on steps to comply with Meaningful Use regulations according to CMS (Centers for Medicare/Medicaid Services). Show less

  • Application Systems Team Lead

    Jan 2014 - Oct 2015

  • Implementation Consultant

    Mar 2012 - Dec 2013

  • Consulting Solutions Intern

    Jun 2011 - Mar 2012
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  Phreesia

  Feb 2016 - Jan 2018

  Senior implementation consultant

  • Developed and managed implementation projects to ensure a timely and successful adoption of Phreesia's product. • Communicated with client management teams on workflow analysis and redesign, application training, application build, go- live support, and post go-live optimization. • Collaborated with internal teams including Support, Account Management, Product Management and Sales to ensure a positive client experience

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  Bravo wellness

  Apr 2018 - Feb 2022

  Implementation manager

  • Develop and execute implementation project plans to ensure a timely and successful launch of client wellness programs.• Collaborate with clients, vendor partners, and internal departments on program design, user experience, and desired outcomes.• Provide post implementation support to clients and brokers through training, issue resolution, and data analytics.• Build and maintain long term relationships with clients through frequent touchpoints and onsite collaborations.

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  Amtrust financial services, inc.

  Feb 2022 - now

  Wellbeing program manager