Experience

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  Mobinil

  Oct 2000 - May 2007

  Sales logistics senior specialist

  • Receive out put files from the supplier and preparing them for declaration.• Record the define all SIM and scratch cards on logistics system before dispatching them from warehouse preparing them for activation.• Resposible for informing the warehouse team of the status of all items.• Maintain a suitable declared and activated stock level.• Monitor the packing process.• Solve any problems related to dispatched batches and correct all serials manually especially where mass activation is converned.• Sample testing of activated batches to insure quality of end product to customer.• Feeding the techniqal department with the loading scratches files.• Contact the techniqal department for insuring scratch crds loading.• Maintain a suitable declared and activated stock level.• Feeding the distribution department with dails selling report. • Feeding shops and all point of sales with required items. Show less

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  Damac properties

  Jun 2007 - Mar 2009

  Procurement supervisor

  • Develops and updates written purchasing policies and procedures for the District; explains and interprets policies and procedures to supervisors and others needing to requisition materials, services and supplies; enforces compliance with Board adopted purchasing policies.• Prepares internal specifications and serves in an advisory capacity to assist departments in obtaining specifications, quotations, delivery terms and costs and recommends substitute materials where economies can be realized or delivery improved.• Interviews vendor representatives and maintains vendor contacts and bidders list; solicits bids and quotes; conducts bid openings, prepares bid summaries, and recommends award of bid.• Signs purchase orders after insuring funds availability and that all purchases comply withdistrict procedures, specifications, governmental regulations, and accepted trade practices; authorizes amendments to bids and purchase orders; resolves billing discrepancies and vendor disputes.• Reviews bills for compliance with usage limitations.• Plans and implements a comprehensive purchasing program; conducts major studies and analyses of complex operations, and recommends and implements systemic improvements; advises the department manager on matters pertaining to the District purchasing program and the impact on District operations.• Prepares highly technical requests for proposals, including statements of work, terms and conditions and evaluation criteria.• Reviews and analyzes the financial condition and technical expertise of offers.• Participates in the evaluation of proposals and recommends the selection of contract awards. Show less

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  Showtime arabia

  Apr 2009 - Jul 2009

  Inventory planner and control supervisor

  • Meets inventory control operational standards by contributing inventory control information to strategic plans and reviews; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying inventory control system improvements.• Determine purchasing requirements based on forecasts, current inventory levels and open purchase order schedules. Project future inventory positions, reconcile to inventory policy guidelines and initiate corrective actions to insure that inventories remain within policy for inventory investment and customer service• Manage purchase orders with suppliers. Initiate purchase order confirmations; issue purchase orders; monitor open purchase orders and maintain an on-going status of orders with suppliers.• Establishes inventory levels by studying supply usage patterns and forecasts; setting reorder points• Maintain reports for management.• Coordinate with Customs Order Department to coordinate shipments when need arises.• Monitor shipments from vendors through receipt at distribution centers. Coordinate and communicate information on inventory availability throughout multiple distribution centers and Sales Department to ensure that customer service objectives are fulfilled.• Reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems Show less

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  Etisalat misr

  Aug 2009 - Apr 2014

  Corporate sales support supervisor

  • Manage the day to day operations of Sales Support Department. • Work closely with senior management to address sales force.• Act as a Customer Advocate to senior management. • Able to prepare Analytical proposals and presentations. • Able to maintain and update clear and concise project dashboard in line with sales projects.• Track sales incidents and ensure that sales executives receive replies in a timely manner. • Provide information on unresolved support issues to senior management.• Directly oversee the handling of high profile and/or high importance customer support issues. • Replicate problem reported in the field and clearly document steps taken to resolve it.• Proactively identify potential issues and causes of concern, then investigate and work with seniors to address the issues.• Provide management team with all reports to assess, monitor and develop team performance • Send the required monthly and qurterly reports to the Enterprise Sales Managers• Build & update Sales data base during the year including proper profiling/account & proper/correct allocation for each account/segment.• Extract a report that shows target achievement per Sales/Manager & its correlation with the commission.• Monitor & track memo that were issued to release free items to customers to ensure fulfilling the business cases.• Organizing events/ trips & generate a report to track the business generated from the accounts who attended the event/trip. Show less

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  Etisalat misr

  May 2015 - Nov 2018

  Incentive & commission senior supervisor: (sales operations)

  • Manage Trade sales commission calculations – payments and complaints.• Manage the monthly commission and quota delivery of the trade.• Manage Sales staff commission calculation - payments and complaints .• Control the commission budget to Ensure clear analyses for the auditing requirements.• Manage DMS project ( contracts delivery from agents to our etisalat hubs ) & solve all complaints comes from agents ,vendors or Legal Department about coding.• Trace the trade contracts backlog.• Handle Tele Sales Agents & Staff “Incentive & Commission Calculation – Payments Reports ”.• Handle Trade SIM Swap & Bill Payment Commission for all Partners.• Manage coding new POSs and official documentations ( hiring - - firing the dealers process )& solve all complaints comes from trade about coding.• Manage Sales commission system ( run - configuration –and updating new requirements if needed)• Fulfillment of sales channels reporting requirements, regarding the commission to help the higher management to monitor the sales partners’ position and to take the suitable decisions.• Manage trade and staff payments communication through the bulk SMS engine.• Manage the monthly commission and quota delivery of the staff.• Handling resellers compaints about missing or wrong commission calculations.• Updating the system reqirements for the automated commission calculations. Show less

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  Fit factory fitness gym – cairo

  Sept 2015 - Dec 2017

  Fit factory fitness gym – cairo_founder and owner crossfit level 1 trainer

  • Providing one to one guidance to clients to help them achieve their fitness goals.• Instruct and lead clients on the proper lifting forms, workout standerds and movements.• Selecting the correct set of exercises for a client to achieve maximum results.• Devising fitness programmes for weight loss, muscular gain and rehabilitation etc.• Conducting fitness and exercise classes and demonstrating equipment.• Welcoming new gym members and giving general inductions to them.• Maintaining gym equipment and ensuring it is safe to use.• Tracking a client’s progress and accurately updating their record.• Explaining to clients the results they can expect from particular exercise regimes.• Lead and supervise group coaching sessions.• Provide post-training feedback and cues for improved athlete performance.• Develop and maintain professional relationships with clients to enhance their gym experience.• Calmly and competently respond to emergency situations.• Participate and contribute to staff meetings and staff education events.• Actively engage in professional development and continuing education. Show less

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  Crossfit hustle

  Jan 2018 - now

  Crossfit l1 and fitness trainer

  • Able to coach any level of athlete, from beginner to advanced athletes and/or competitor• Provide coaching and training to assigned groups of clients using the CrossFit methodologies and to ensure safety and facilitate performance towards planned goals.• Design and implement group warm-up protocols.• Coordinate logistics to ensure efficient operation of gym space and experience.• Lead and supervise group coaching sessions.• Provide post-training feedback and cues for improved athlete performance.• Develop and maintain professional relationships with clients to enhance their gym experience.• Calmly and competently respond to emergency situations.• Participate and contribute to staff meetings and staff education events.• Actively engage in professional development and continuing education.• Assist members in developing personal fitness goals and serve as a liaison to members• Ensure that all members get a great experience through promoting a very encouraging and warm environment• Prepare for each coaching session ensuring correct coaching points for each movement and all scaled options for prescribed movements Show less