
Timeline
About me
Senior Manager @ DWF | Business Applications Managed Services, Service Delivery Management, Program Management, Digital Transformation, Process Automation and Improvement
Education

National institute of technology calicut
2004 - 2006Master of technology - mtech mechanical engineering
Nss college of engineering, palakkad
2000 - 2004Bachelor of technology - btech
Experience

Tata consultancy services
Aug 2006 - Dec 2007Software engineer
Ge
Jan 2008 - Sept 2010Engineer/technologist
Gm
Mar 2011 - Feb 2012Senior engineer
Quest global
Jul 2012 - Sept 2013Lead engineer
Capgemini
Nov 2013 - Sept 2016Sr. consultant
Yash technologies
Oct 2016 - Jun 2018Technical lead
Speridian technologies
Jul 2018 - May 2019Senior project managerLed a transformative program focused on digital transformation of Legal workflows.Key Achievements:Program Initiation and Planning:Conducted a thorough assessment of existing legal workflows, identifying inefficiencies and pain points. Technology Integration:Implemented a secure and compliant electronic signature platform for legal documents, reducing manual paperwork and accelerating approval cycles.Workflow Automation:Established automated solutions for routine legal tasks, reducing manual efforts and minimizing errors. Introduced intelligent workflow automation tools to facilitate seamless collaboration among legal teams and other business units.Change Management:Developed and executed a robust change management plan, ensuring smooth transition and adoption of the new digital processes by legal professionals. Conducted training sessions and workshops to upskill legal staff on the use of new technologies.Monitoring and Optimization:Implemented key performance indicators (KPIs) and metrics to monitor the effectiveness of the digital transformation initiatives. Established regular review cycles to gather feedback, identify areas for improvement, and optimize the legal workflows further.Compliance and Security:Collaborated with the cybersecurity team to ensure the implementation of robust security measures, safeguarding sensitive legal information. Ensured that the digital transformation initiatives complied with relevant industry regulations and data protection laws.Outcome: The Digital Transformation program significantly enhanced efficiency, collaboration, and compliance within the legal department. The implementation of advanced technologies resulted in a 30% reduction in processing times, a 20% decrease in errors, and improved overall legal service delivery. The successful execution of this program positioned RGE as a leader in leveraging technology to drive innovation in legal workflows. Show less

Reflections info systems
Sept 2019 - Jul 2020Senior project manager at reflections info systemsLed a transformative program focused on re-engineering processes within the Service Delivery Group to enhance efficiency, quality, and customer satisfaction.
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Dwf (legal operations)
Jul 2020 - nowSenior manager business applicationsLed a transformative program dedicated to the development and deployment of legal workflows in a Cloud Platform, aimed at enhancing productivity and ensuring high-quality legal services through innovative technology solutions. Objective of the Program was to build applications on Cloud platforms to cater the need of all these workflows in PAAS platforms and address the KPIs like productivity and quality.
Licenses & Certifications

Generative ai fundamentals
DatabricksJan 2024- View certificate

Basic to advanced microsoft excel
Skill nationDec 2023 
Oracle certified professional - oracle 9i database administrator (ocp)
NiitSept 2007
Automate a business process using power automate
MicrosoftFeb 2024
Six sigma master black belt
Indian statistical institute, pune chapterAug 2022
Introduction to generative ai
Analytics vidhyaJan 2024- View certificate

Business intelligence using power bi
LinkedinJan 2024 
Certified scrummaster (csm)
Scrum allianceNov 2011
Black belt in six sigma
Indian statistical institute, pune chapterJul 2018
Six sigma
GeNov 2009
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