Experience

• 

  Cabletica

  Oct 2011 - Aug 2016

  Noc supervisor

  • Company Dense Wavelength Division Multiplexing (DWDM) and Hybrid Fiber-Coaxial (HFC) network monitoring.• Solarwinds Orion and Nagios software monitor.• Troubleshooting, and resolution of incidents with full reporting• Escalation as required.• Hands on testing• 24x7x365 environment.

• 

  Cutler & associates law firm

  Jan 2017 - Mar 2017

  Internship for improve english as a second language

  Internship for improve English as a Second Language inside a work environment.Worked with the Attorneys and staff to research medical records and create and edit demand letters.Assisted in looking Civil Action Numbers in the court of Massachusetts.

• 

  Millicom (tigo)

  May 2017 - Mar 2019

  Network planning engineer

  • Plan and design core networks, this includes DWDM, SDH and MPLS networks implementations.• Client project meetings and discussions to improve user networks to meet service requirements.• Optimize network plans per OPEX and CAPEX implications.• Participate in projects relating to core networks as routing, switching, signaling, upgrades, replacements, etc.• Presale and design unified communications and contact center by AVAYA.• Design for wireless solutions, visit to site according to customer requirements.• Video surveillance designs for hotels, factories, shopping centers and other large businesses under Axis Communications.• Fiber optic designs for new clients, providing feasibility of Internet, Telephony and MPLS Data.• Management and implementation of new designs in unified communications (AVAYA), video surveillance solutions (Axis Communications) and wireless access (Aruba HPE)• Technical support to the commercial area in new opportunities of business.• Design of solutions according to customer requirements. Show less

• 

  Ufinet

  Nov 2019 - Mar 2021

  Project manager

  • Coordinate tasks and monitor progress in telecom projects.• Project cost management to meet the budget for fiber optic and wireless installation and manage resources in an effective manner.• Manage project schedule and detailed work plan to reach Fiber Optics, Wireless and Data network installation like L2VPN, Internet service, BGP in a specific time.

• 

  Claro costa rica

  Jun 2022 - now

  • Corporate Project Engineer

    Jun 2023 - now

  • Incident Manager

    Jun 2022 - Jun 2023