Experience

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  Fpt shop (fptshop.com.vn)

  Apr 2015 - Sept 2015

  Multimedia graphic designer intership

  Making video and a lots product using for internal. Support Marketing team to create more subject on Youtube channel

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  Kênh cưới

  Sept 2015 - Jan 2016

  Graphic designer

  After graduated from school. I choose this company to work and learn more experience about Wedding and marketing for Wedding service

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  The eyes

  Feb 2016 - Jun 2016

  Graphic designer

  Work as an event planner even though my position is a Graphic Designer. So i have knowledge about printing, event production.

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  Wiko vietnam

  Mar 2017 - Oct 2018

  Junior graphic designer
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  Prudential vietnam assurance private ltd.

  Nov 2018 - May 2019

  Business activation specialist
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  Orient commercial joint stock bank (ocb)

  Oct 2019 - Feb 2022

  Creative designer
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  Ihouzz tech

  Feb 2022 - Sept 2022

  Ux/ui designer
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  Vietjet air

  Aug 2022 - Aug 2023

  Project managment executive
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  Orient commercial joint stock bank (ocb)

  Aug 2023 - Dec 2024

  Senior product specialist

  1- Client-Centric Feature Development: Collaborated closely with clients and internal business units to analyze needs and translate them into actionable product features. This involved in-depth consultation to ensure that developed functionalities directly addressed market demands and enhanced user experience.2- Process Optimization & Documentation: Proactively identified areas for process improvement, leading to the streamlining of operational workflows, regulations, and internal documentation. This effort aimed to increase efficiency, reduce redundancies, and ensure clarity in all operational procedures.3- Business Requirements Documentation (BRD) & Process Control: Authored comprehensive Business Requirements Documents (BRDs) to guide product development initiatives. Furthermore, I was responsible for planning and implementing robust process control measures throughout the development lifecycle, from rigorous testing phases to successful product and feature launches.4- Virtual Account Product Expertise: Spearheaded the development of comprehensive documentation for virtual account products. Additionally, I played a key role in the development project of a dedicated virtual account product management portal, contributing to its architecture and functionality.5- Regulatory Compliance & Adaptation: Actively participated in ensuring adherence to State Bank of Vietnam (SBV) regulations, specifically focusing on Circulars 15, 17, and 50. This involved analyzing regulatory updates and adjusting internal documentation and processes to maintain full compliance regarding payment account management and security protocols within banking services. Show less

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  Galaxy finx

  Jan 2025 - now

  Daily banking product manager