Experience

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  Interfood group

  Sept 2017 - Sept 2018

  Customer support assistant

  - Create and manage international purchase and sale orders for dairy products.- Point of contact for global suppliers and customers.- Logistics coordination of intercompany business.

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  Verde

  Jan 2018 - Feb 2020

  Supply chain assistant

  - Coordinate and monitor the end-to-end supply chain of food commodities.- Review and handling of export and quality documentation.

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  Universidad carlos iii de madrid

  Sept 2020 - Jun 2021

  Social media and blog content creator

  - Plan and create Social Media and blog content related to International Business topics.- Creative design of infographics and slides for Social Media. - SEO optimization of blog articles.

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  Georgia-pacific llc

  Apr 2021 - Jan 2022

  Customer account manager

  - Manage international customer accounts, prioritizing and supporting customer needs and process improvement.- Plan and monitor pickup and delivery of chemical products utilizing various means of transport. - Support production plants in daily operations.

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  The partnership for supply chain management

  Apr 2022 - Jan 2023

  - Responsible for a portfolio of assigned countries, managing the smooth shipment anddelivery of quality-assured, health-related commodities.- Lead troubleshooting of transport and delivery challenges. - Act as the primary point of contact to principal recipients, client, 3PLs, vendors, and other stakeholders. - Manage the procurement and order fulfilment processes for health products and laboratory instruments, including request for quotations, launching bids, evaluating offers and assessing vendors performance.- Work collaboratively with the client, other key stakeholders and internal units to anticipate potential issues in the procurement process and delivery of goods and proactively find solutions.

  • Logistics Specialist

    Jan 2023 - Jan 2023

  • Client Services & Procurement Specialist

    Apr 2022 - Jan 2023
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  Georgia-pacific llc

  Jan 2024 - Sept 2024

  Senior customer account manager

  - Manage key international customer accounts in the Cellulose Business; including handling cellulose businesses from PO reception, scheduling and production, through organizing transportation and ensuring timely delivery.- Organize and oversee the stock levels and replenishment orders for multiple warehouses in the United States.- Interface with teams across Sales, Logistics, Quality, and other relevant departments to ensure an exceptional customer experience, while collaborating in troubleshooting any existing and potential challenges. Weniger anzeigen

• 

  Oracle

  Jan 2024 - now

  Senior functional consultant

  - Engage with US customers post ERP-implementation to understand their operational processes and how NetSuite fits their businesses, aiming to identify gaps and areas of opportunity within NetSuite. - Provide innovative solutions to customer's challenges and proactively offer tailored NetSuite functionalities based on each business specific needs. Use a case-by-case management approach to effectively track progress and ensure timely resolutions. - Collaborate internally with Account Managers to align on customer needs and expectations, and with the Technical Team as necessary to address complex technical challenges.- Develop expertise in NetSuite by actively researching Oracle's training materials, pursuing relevant Certifications and collaborating with peers. Weniger anzeigen