Nachiket Sant

Nachiket sant

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  • Timeline

  • About me

    BITS Pilani

  • Education

    • S.b.o.a public school, aurangabad

      2003 - 2013
      Ssc
    • Birla institute of technology and science, pilani

      2015 - 2019
      Bachelor of engineering - be mechanical engineering
    • Maharashtra education society's garware college of commerce, karve road, pune-411004.

      2013 - 2015
      Hsc science
  • Experience

    • Efftronics systems private limited

      May 2017 - Jul 2017
      Intern
    • Ecozen solutions

      Jul 2018 - Dec 2018
      Trainee
    • Wipro

      Jul 2019 - now

      Team Lead of Salesforce Admin and Support team for US Based Digital Communications Conglomerate.Lead a Salesforce Admin and Support team of 4 members where we participate in deployment of new features during releases and performed high level troubleshooting and provided prompt solutions to end-users’ issues.Perform Data Cleanups and Bulk Data Updates using Data Loader as per the client requirements to ensure the accuracy of the data in Salesforce according to upstream data sources.Build Reports and Dashboards for Client stakeholders as well as End Users based on their requirements.Provide immediate and prompt solutions and workarounds to issues reported by end-users. Involves investigating the flows, processes, workflow rules, formulas, apex classes or validation rules that might be causing errors/roadblocks. Show less Prior to my promotion to Team Lead, I was part of the same team as a project engineer where I was committed to providing efficient support to end-users as well as client stakeholders and received recognition from the client for the same.Analyzed and understood business requirements and performed the assigned tasks in the system within set timelines.Acted as the Technical Support team representative in Product Development calls and escalated issues requiring enhancements and code fixes. Show less

      • Team Lead

        May 2022 - now
      • Project Engineer

        Jul 2019 - May 2022
  • Licenses & Certifications

    • Data to dashboard: mastering visual storytelling with tableau

      Nptel
      Jun 2024