Experience

• 

  Hewlett-packard

  Feb 2005 - Mar 2016

  Helpdesk for NMCI Network

  • Operations Management, Queue Manager

    Jan 2014 - Mar 2016

  • Technical Support Representative

    Feb 2005 - Jan 2014
• 

  Dxc technology

  Mar 2016 - Apr 2018

  Roc operations analyst

  Operations Analyst in support of the NMCI - NGEN Service Desk Operations, Developed applications to aid in the handling of large data transfers and report automation. develop workplace automation tools to make service Desk technician workflows more efficient.

• 

  Perspecta

  Apr 2018 - Aug 2019

  Data scientist

  Data Scientist for the rADAR team, supporting account data mining, analysis and reporting on the NASA-ACES account. Leveraging a diverse range of data sources to provide meaningful statistical analysis and business intelligence solutions. Providing meaningful and understandable data, enabling account leaders to make effective and informed decisions. Qlik Sense system administrator and developer, Installing, configuring, and maintaining the NASA-ACES Qlik Sense Business Intelligence system.Application Developer, designing and maintaining custom data handling and analysis tools and scripts. Show less

• 

  Leidos

  Aug 2019 - now

  Application developer