Experience

• 

  University of jyväskylä

  Oct 2014 - Dec 2014

  💼 event sport volunteer
• 

  Tra.ma.el srl

  Jun 2015 - Feb 2016

  💼 marketing assistant

  Worked as a Marketing assistant for Tramael Srl company which is involved in the waste industry. My duties were:✓ Planning and implementing customer service relationships online and offline in order to create and improve business awareness and sales in such a dynamic business as the waste industry; ✓ Understandertaing and dealing with clients‘ offline to obtain useful insight that helped the company growth in such a dynamic and competitive sector.

• 

  Sheffield centre

  Aug 2015 - Aug 2015

  💼 group leader
• 

  Findmatch

  Aug 2016 - Jun 2017

  💼 marketing assistant
• 

  Assembly festival

  Jul 2017 - Sept 2017

  💼 front of house

  Working as a customer service assistant during the 2017 Edinburgh Festival Fringe at Assembly Rooms venue where I obtained the opportunity to develop my customer skills in a fast-paced festival environment. My responsibilities were:✓ Ensuring the smooth running of shows taking part in the Assembly Rooms venue; ✓ Assuring that all customers have a positive experience during the shows.

• 

  Assembly rooms edinburgh

  Jul 2017 - Feb 2019

  💼 customer service assistant

  Working as a Front of House in the most important and multi-purpose 5* venue where my duties are:✓ Assisting and welcoming all the attendees by providing an excellent and high level of customer services;✓ Dealing with any queries and complaints by trying to find the most suitable solution without losing the venues' vision.

• 

  Museums & galleris edinburgh

  Jul 2017 - Jun 2018

  💼 visitor and customer service assistant

  Working within a team around the Museums and Galleries run by the Edinburgh Council where my duties were: ✓ Providing friendly and efficient customer service to visitors by responding to public and enquires in person in a busy environment.✓ Working efficiently with a team during special events at the museums and taking initiative when required.

• 

  Edinburgh international festival

  Jul 2018 - Sept 2018

  💼 sponsorship and development assistant

  Three weeks in August, Scotland’s capital becomes an unparalleled celebration of the performing arts and an annual meeting point for people of all nations. Every year, the International Festival presents a programme featuring the finest performers and ensembles from the worlds of dance, opera, music, and theatre. I worked productively as part of the Sponsorship and Development team in support of the Special Projects Manager where my duties were: ✓ Helping administer and attend the Sponsorship and Development Department’s annual programme of events during the 2018 International Festival;✓ Assisting the Senior Development Assistant creating post-Festival debrief reports to all supporters;✓ Administering and update donor databases through CRM software and respond to member queries;✓ Managing donor lists and preparing mailing materials like invitations, solicitations, and newsletters;✓ Developing relationships with current and prospective corporates and donors. Show less

• 

  The city of edinburgh council

  Sept 2018 - Feb 2019

  💼 sales assistant

  Working as a Sales Assistant for the Council I was involved in:✓ Providing a high standard of customer service and helping customers with finding products they are looking for with the ultimate aim of encouraging them to buy.✓ Operating the cash registers, taking payments, performing refunds/store credits and preparing daily banking reports.

• 

  Aberdeen

  Mar 2019 - Sept 2019

  💼 b2b marketing lead generation emea

  Aberdeen provides intent-based marketing and sales solutions that deliver performance improvements in advertising click through rates and sales pipeline resulting in a measurable ROI. Our intent data is the largest scale, most accurate and highly targeted in the market.My duties were:✓ Developing new business opportunities in EMEA countries via telephone, email and social networks to demand generation in the Technology field;✓ Managing data for new and prospective clients in the Company's CRM ensuring all communications are logged and information is accurate. Show less

• 

  Amazon web services (aws)

  Oct 2019 - now

  Responsible for scaling and helping AWS EMEA South to connect with customers, drive brand awareness and ensure to deliver valuable and engaging content, all while driving towards AWS business outcomes.Key job responsibilities:• Own, develop and drive the digital marketing strategy for EMEA south countries with a focus onawareness, acquisition, activation and demand generation.• Utilise marketing automation to deliver marketing programs aligned to key commercial prioritises and segments for EMEA south countries.• Own the digital customer journey ensuring it’s connected to the wider marketing programs and look for opportunities to improve and innovate.• Analyse digital channel performance metrics and insights to inform future marketing strategies and plans.• Partner with global and EMEA AWS marketing teams to ensure campaign consistency with global practices, and to influence development and optimization of global practices based on EMEA south countries priorities.• Oversee the creation and optimization of digital assets for example: email, landing page, and marketing activity program templates in Marketo, Adobe and other tools.• Identify and share best practices for audience targeting and database hygiene, email/digital marketing strategy, events, tracking instrumentation, and digital channel measurement.• Deliver clear, consistent, and frequent communication with Field Marketing stakeholders to ensure clarity on strategy, tactics, goals, and performance for digital channels. Show less

  • 💼 Senior Digital Marketing Manager

    Sept 2023 - now

  • 💼 Digital Marketing Manager

    Feb 2022 - Sept 2023

  • 💼 Senior Marketing Specialist (MRC) EMEA

    Jul 2021 - Jan 2022

  • 💼 Marketing Specialist (MRC) EMEA

    Oct 2019 - Jul 2021