Simone Sparrow

Yateley, England, United Kingdom

577 followers

Timeline
About me
Service Delivery Manager
Education
- 1989-1991 basingstoke college of technology
  1989 - 1991
  English language english language and literature, general
- Richard aldworth
  1984 - 1989
  Gcse geography
Experience
- Info'products
  Jan 1996 - Jan 1998
  Call manager
- Hewlett-packard
  Jan 1998 - Jan 2007
  Ooh support
- Esp global services
  Jan 2008 - Jan 2010
  Service desk operator
- Basingstoke and deane borough council
  May 2010 - Jun 2011
  Customer advisor
- Telent technology services ltd
  Jul 2011 - Sept 2022
  - Contract Services Manager
    Sept 2017 - Sept 2022
  - Client Services Associate
    Nov 2014 - Sept 2017
  - Service Desk Analyst
    Jul 2011 - Nov 2014
- Virgin media o2
  Sept 2022 - now
  Service delivery manager
Licenses & Certifications
- Prince2 foundation
  Oct 2015
- Itil version 3 foundation
  Dec 2012
- Itil foundation level 4
  Itil certified
  Jul 2021
- Managing safely iosh
  Iosh
  Oct 2015
Volunteer Experience
- Volunteer at British Heart Foundation Shop
  Issued by British Heart Foundation
  Associated with Simone Sparrow