Experience

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  Serveu llc

  Dec 2002 - Jun 2005

  Facilities engineer

  • Total Comprehensive FM services( Hard/ Soft) for residential/ commercial properties for leading Property Developers in Dubai• Administered team of MEP/ Cleaning Supervisors, Technicians (Electricians, Plumbers, A/C Techs.), Cleaners & Drivers • Preventive & corrective maintenance through FM contracts and variation orders • Some handled Properties handled were:o Dubai Development Board (Wasl Properties - Government of Dubai-33 buildings, Al Qusais)o Union Properties P.J.S.C.( Net.com Building, Opal building, Al Musalla Towers, Union Tower, Union House)o Dubai Investments P.J.S.C.(Mozna Building)o Better Homes L.L.C. (Mostafa Bin Abdul Latif Plaza, Meraikhi Tower, Barsha 8 Villas)o M/s Mohammed and Obaid Al Mulla (American Hospital Staff Accommodations, Umm Hurair 2 bldg., Al Hamriyah 1 bldg.)o M/s Mohammed Akil Ibrahim Abbasi(Abbasi Office bldg.) Show less

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  Maf dalkia middle east

  Jul 2005 - Jul 2006

  Preventive maintenance engineer

  • Complete Technical Preventative Maintenance Services using Planon CMMS• Administered team of MEP Supervisors, Technicians (A/C Techs. Electricians-HV & LV, Mechanics, Electronics-VLV)• Prepared and executed detailed preventive maintenance programs in a complete automated matter in order to maximize equipment life, prevent failure occurrence and detect onset of hidden failure• Total Complete Hard Services activities including maintenance, renovation and up gradation of engineering building services which includes BMS, HVAC(including screw air cooled/ centrifugal water cooled chillers), FA/FF, emergency lighting, irrigation systems, CCTV, access control and electrical systems• Managing staff productivity levels & scheduling of personnel resources(15+ technicians and supervisors) to meet work schedules• Prepared estimates and reviewed scope for works, coordinated the procurement of materials and equipment, coordinated with internal and external resources including department, vendors sub-contractors & clients representatives• Properties handled were:o Deira City Centre (Shopping Mall), Sofitel City Centre Hotel, Business Avenue (Commercial), Carrefour Hypermarkets (Dubai/ Abu Dhabi) Show less

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  Carrier corporation

  Aug 2006 - Apr 2008

  Service engineer

  • Managed 300+ HVAC maintenance contracts in Dubai and northern Emirates with the aid of SAP ERP • Administered team of Supervisors and 40+ specialized certified chiller Technicians• Resource planning of labour, materials and sub-contractors for preventative/ reactive activities to keep the HVAC system in optimum performance in accordance with QA/ QC work procedures & company safety polices• prepared estimates for pre contract works and projected estimates for clients• carried out diagnosis/ troubleshooting of advanced Chiller equipment’s using PC data collection tools and historical alarm data• Some of the clients handled were:o Department of Civil Aviation- Dubai International Airporto Government/ Semi Govt. entities- Dubai World Trade Centre, Emirates Group, Dubai Police, Idama Asset management, Enoc, Ministry of Interior- Police and Civil Defenceo Hotels- Le meridian, Jumeirah Hotels Group, Crowne plaza, Holiday Inn, Emirates Transport, Dusit Dubai Hotel, Sheraton Jumeiraho Property Developers- Damac Properties, Union Properties,o Industrial - Mars FZ LLC, Unilever Gulf FZE Show less

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  Union properties

  May 2008 - Aug 2012

  Assistant manager - facilities

  • Handled Total FM, Project Handover, DLP activities for Retail, Residential, Sports & Leisure lines for a Dubai Financial Market listed Developer• Administered team of engineers/ inspectors and administrators• Pre qualifications, request for proposals initiations, tendering, clarifications, recommendations for contractual award & mediated contractual issues• Ensured KPI's and SLA's of FM contracts are met through routine and pre planned inspections• Prepared units/ facilities for handing over to end users and bulk owners with QA/QC checks • Defect liability monitoring and performance review on FM contractors with focus on Energy Conservation• Report Generations for the Group Facilities Head/ Chief Construction Officer• Assisted in calculation of service charges & budgets• Also managed Infrastructure services like road works, hard landscaping, sewerage treatment plant etc. • Acknowledged and finalize phase by phase plot by plot taking over Certificates & ensure that the facility is ready for movement of end user client with availability of utilities- water, power and district cooling• Properties handled were:o MotorCity- (38,000,000 sq. ft.) commercial (Business Park- 38 storey), retail, leisure (Dubai Autodrome- FIA track) & residential freehold (Uptown Motor City- 2500+ apartments, townhouses/ Green Community MotorCity- 400+ bungalows, townhouses, family villas & lake view apartments)o The Index- 80 storey multi-purpose tower with offices, luxury apartments and retail areas in DIFC, awarded Best Tall Building Award 2011 for the MEA region from CTBUH, USA and designed by Foster and Partnerso Limestone House- high end 300+ luxury apartment & retail project located within DIFC Show less

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  Khansaheb group fm

  Sept 2012 - Mar 2015

  Facilities manager

  • Budgetary, Cost Volume Profit Analysis, maintenance monitoring & execution of Various Total FM contracts( Hard, Soft & infrastructure maintenance) using Maximo CAFM• Administered team of MEP/ Civil Engineers, MEP Supervisors, Technicians (A/C Techs. Electricians-HV & LV, Mechanics, Electronics-VLV), Drivers(incl. crane, road cleaning euipment, man lift operators, mini excavators) and Soft Services Staff• Ensuring KPI’s, SLA’s and Project Safety Plan of FM contracts are met• Review of SOP’s and improvements in Business Policies in line with Internal/ External Audit requirements• Pre contract activities including mobilization of resources, asset collection/tagging, snagging, conditional assessment reports generation• Property Asset Cycle Enhancements with focus on Net Energy/ Water Consumption Reduction• Attending client meetings, managing sub‐contracts, and preparation of the monthly report• Some of the properties handled were:o Engineers Office of HH Sheikh - Handled the Highly Prestigious Comprehensive Hard FM services Facilities Management contract for the for Palaces, Stables, Majlis, Masjids, Wildlife Centers at various locations at Abu Dhabi(Bateen, Al Gurm, Mina, Musaffah, Al Ain- Rakna, Mezyad) and Dubai( Al Sufouh, Al Manara, Jumeirah and Seih Al Salam). Properties are of very high end featuring extensive water features and wildlife centreso Command of Military Works( UAE Army) - Comprehensive Hard FM Services at Batayeh- Maliha, Sharjah & Zayed Military Center, Shahama, Abu Dhabi. The Army Camp facilities consists of 300+ buildings(camps, residence, workshops, warehouses with gantry Cranes, garages, Kitchens with refrigeration facilities, camps, road infrastructure, STP, Sub Stations, Chilled Water Heat Exchangers, HV Incomers and associated transformers complete with in house STP & Olympic size pool with varied MEP installations) Show less

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  First abu dhabi bank (fab)

  Apr 2015 - Nov 2017

  Manager- facilities

  • Directly responsible for more than 35 properties (High-rises, villa complexes) including Freehold equating to more than 2000 units in Abu Dhabi; managing more than 206 contracts equating to a value in excess of AED19,200,000 per annum. In liaison with landlords, Governmental entities, FM companies, Insurance & legal entities• Administered team of FM supervisors/ Officers and administrators• Utilized and conceptualized in house FM Software, Manage Engine Call Center Software and Support Services/ HR using Oracle• Meet the landlords or their representatives, manage their expectations and fulfil their requirements as required. • Preparation of Budgets and service charges for Free hold communities • Tendering RFP, comparison analysis & recommendations for Award of contract• Manage the process of conducting regular safety inspections for moving items like Elevators, cradles etc. to comply with local authority regulations• During the new property take over, to check the existing infrastructure and facilities in the building and provide written reports to senior management• Evaluation of expenses to the income of the building and prepare the annual budget• Reviewing the fit out drawings for the shell and core offices before issuing NOC and to ensure that the job is completed satisfactorily before releasing Security Deposit. • SLA/ KPI verification on soft services and hard services contracts• Monitor and review functioning of relevant site supervisors.• Provide proactive maintenance advice and recommendations through regular reviews of the portfolio and providing suggestions and recommendations in regards to renovations and replacement as required • Budgeting & procurement of all Capital Expenditure Items • Some of the properties handled were:o Baynunah Tower, Bay View ( Abu Dhabi Financial Group)o Sama Tower, Al Ain Tower( Al Ain Properties)o Waves Tower, Mazyad Compound(Link Investments)o Hills Compound( Freehold)o Das Tower( Das Holdings) Show less

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  Ifa hotels & resorts

  Jan 2018 - Sept 2021

  • Worked as acting Head of Operations in KSA, Riyadh for a JV start-up(Sahalah Facilities Management) with Unified Asset & Property Management, KSA for FM services on 48 mini malls & also for outside clients, initiated the QHSE/ CAFM programs and participated in various tenders and successful won bids from prestigious clients like Al Shaya & SEDCO• Received STAR PERFORMER Award for the above assignment• Directly responsible for FM activities in non-IFA owned portfolio in JLT, Dubai Marina, Arjan & DIP mixed use High rise commercial & residential portfolio (around 2000 units)• Total FM Support to clients including landlords, Property Managers & Owner Association Board members including reviews, recommendations & financial evaluations for proposals • Administered team of Asst. FM/ supervisors/ Site Crew and administrators• KPI's/ SLA's tracking & monitoring using WebTM CAFM & other methods• Preparation of estimates & budgets for end users• Tendering RFP, comparison analysis & recommendations for Award of contract• Manage the process of conducting regular safety inspections to comply with local authority regulations• Evaluation of new tenders, pricing proposals & recommendation of sub-contractors• Snagging, inspection activities for new property take overs• Evaluation of expenses to the income of the building, maintain profitability whilst maintaining high service level, trust & relationship with clients• Assisted senior management in setting up operations in Saudi Arabia Show less

  • Manager -Facilities

    Dec 2017 - Sept 2021

  • Acting Head of Facilities Management

    Jan 2018 - Aug 2018
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  Inaya facilities management services (a member of belhasa group)

  Oct 2021 - now

  Zonal manager- facilities

  • Management of other 50 portfolios including mix of residential, commercial and school facilities at around various locations in Dubai exceeding AED 11mln with team of 250+ operatives• Budgetary, profit analysis, maintenance monitoring, procurement sourcing & execution of various Total FM contracts using RAMCO ERP• Administered team of engineers, MEP supervisors, site crew and administrators• Ensuring KPI’s, SLA’s and project safety plan of FM contracts are met• Review of SOP’s and improvements in business policies in line with internal/ external audit requirements• Snagging and conditional assessment reports generation• Additional support services to Owners Association including & property inspections • Property asset cycle enhancements with focus on net energy/ water consumption reduction• Advising & finalizing with client’s value addition variation works, unit reinstatements and CAPEX works• Evaluation of properties expenses whilst maintaining high service level, trust & relationship with clients• Attending client meetings, managing sub‐contracts, and preparation of the monthly report Show less