Luis Andres Calderon

Experience

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  IPECCO Incorporated

  Jan 1997 - Jan 1998

  Private Accountant
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  Grupo Nación

  Apr 1999 - Dec 2001

  Bookkeeper

  Process payrolls, track accounts payable and receivable, bank reconciliation, and preparation of financial statements.

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  United Nations Development Programme (UNDP)

  Jan 2002 - Sept 2003

  Financial Clerk

  Process payrolls, track accounts payable and receivable, adjust budget accounts, and preparation of monthly reports.

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  VIF

  Sept 2003 - Jun 2004

  Teacher's assistance

  I was part of a pilot program to assist teachers in the ESOL classroom. I participated succesfully in two primary schools in North Carolina.

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  Language Line Services

  Jun 2004 - Mar 2009

  All Call Interpreter

  I interpreted phone calls from the U.S from English-Spanish and Spanish-English within the following fields: Social, Medical, Insurance, Financial and 911.

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  AvVenta Worldwide

  Mar 2009 - Jun 2011

  Translator/ QA Lead

  Provide translation for projects related to credit card products for an American Banking Institution.Performs all testing tasks to ensure quality exists in final product.Primary point of contact for assigned project’s testing status such as testing task completion, testing timelines, and related testing issues.Performs Quality Assurance testing activities from BRD Walkthrough through Post-Release Validation of the project.

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  Accenture

  Apr 2013 - Aug 2015

  Production Lead / PM

  Production Lead / PM- Manage, develops, perform project plan, schedule, and timeline. - Coordinates all team activities to ensure correct execution of Project Plan, track changes, updates, and status report. - Handle Performance appraisals processesProduction Lead / TranslatorOversee the flow of tasks and new micro-projects for Spanish Cruise Company. Work on translations involving Spanish-English-Portuguese. Perform content management and QA.QA Lead for projectsResponsible for leading the Quality Assurance testing schedule and workflow, and ensuring all creative and content testing is performed in accordance with quality processes and standards.Secondary point of contact for project’s testing status such as testing task completion, testing timelines and all related assigned project testing issues when the primary tester is unavailable.Managing Quality Assurance testing activities from BRD Walkthrough through Post-Release Validation of the project.QA Lead for MaintenanceResponsible for leading the Quality Assurance testing schedule and workflow, and ensuring all creative and content testing is performed in accordance with quality processes and standards.Secondary point of contact for MRF’s testing status such as testing task completion, testing timelines and all related assigned project testing issues when the primary tester is unavailable.Managing Quality Assurance testing activities from revising assets and deliverables through Post-Release Validation of the project. Show less

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  Lionbridge

  Sept 2015 - Aug 2017

  Language Lead

  Contributes to defining best processes and engages through the project lifecycle and final delivery, understands Localization workflows, and reaches the optimum Productivity and quality standards specified. Defines and establishes best linguistic strategies to meet the project specific requirements.Analyzes source text, assesses any language related issues before project start, develops, implements and maintains the translation and linguistic quality assurance processes, creates a translation package, communicates with linguists and project team, centralizes and provides input on language matters and supports the language teams.These are some of my tasks:Linguistic• Perform linguistic tasks such as translation, editing, proofreading, linguistic testing and quality assurance checks• Perform glossary research, development, and validation• Perform leveraging and alignment of previously translated materials using in-house and third party tools• Evaluate the use of specific tools (for example the Lionbridge Linguistic Toolbox) to automate and simplify pre-processing and post-processing tasks, including the development of new rules in collaboration with the LBT Champ• Develop and manage a comprehensive collection of linguistic assets for the assigned account (terminology database, style guides, and reference materials)• As the owner of the linguistic assets, manage terminology changes and updates that occur during project life cycles• Develop the necessary processes to make sure all the translation teams have access to the latest terminology and other linguistic assets as needed for their projects• Identify and resolve quality issues that originate in shortcomings of the processes around terminology or linguistic reference materials• Maintain terminology lists (preferential lists, exclusion lists, etc) that will be used by quality control tools Show less

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  Accenture

  Sept 2017 - now

  Client Facing management of E2E process for B2B projectsSupporting clients in understanding the processes of PIM and DAM systems, taxonomy and flowsManage Syndication process, platforms, and nuancesProvide support in planning, staffing, and finance management of PIM projects for Commerce StudioOperations ManagementeCommercePIM PlatformsRetailer’s PlatformsRequirements AnalysisRisk & Escalation ManagementTime ManagementQuality ManagementCommunication management Show less · Assess cross-team impacts, dependencies, risks, and LOEs with team leads in the platform, web analytics, ad- hoc and web services areas· Manage 3rd party creative agencies asset delivery i.e. Build kit delivery· Plan and schedule project timelines and milestones using appropriate tools (i.e. JIRA)· Proactively manage changes in project scope, identify potential issues, and devise contingency plans to meet agreed project timelines· Oversees build kit reviews· Schedule project deployments in alignment with team availability· Facilitate cross-team coordination and approvals on deliveries and deployments· Conduct project post mortems and create a recommendations report to identify successful and unsuccessful project elements· Responsible for coordinating the troubleshooting of production challenges· Coordinates review and assessment of the complexity of build with the development team. Identifies and communicates associated risks.· Responsible for providing inputs to the Campaign Ops Leads (development timelines, risks and mitigation plans) related to asset scope, timelines, and development of detailed requirements. Oversees/coordinates asset delivery and provides status update and reporting/tracking· Facilitate new process updates and change across the service delivery teams Show less

  • Ecommerce Delivery Manager

    Jun 2021 - now

  • Digital Project Manager

    Sept 2017 - Jun 2021