
Michael Jacob
Telesales Executive

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About me
Program Manager @ Coptic Orphans | MA Education and Human Development | CDPM-III | PMD
Education

The George Washington University
2018 - 2019Certificate TESOL
Ain Shams University
2009 - 2013Bachelor's degree English Language and Literature, General Good
The George Washington University
2017 - 2019Master's degree Education and Human Development 3.98
Experience

Emerging Media UK
Apr 2011 - Sept 2012Telesales Executive- Sold products over the phone to UK citizens.- Nominated Top Achiever of the sales team for two consecutive months.

New Ramses College
Sept 2014 - Sept 2015English Language Teacher- Taught English language and literature to middle and high school, Egyptian students.- Organized field trips and chaperoned students on educational and recreational field trips.- Created effective ways to deliver information to middle and high school students.- Effectively kept the students engaged all year long by continuously creating challenges and competitions among classes.- Taught life skills classes in English and demonstrated excellence in raising awareness about issues of race, religion, and sexuality.- Coached students regarding their choice of college assisting them to think creatively and weigh their options. Show less

Berlitz Corporation
Feb 2015 - Feb 2016English Language Instructor- Taught conversational English to adults aging from 20 to 50 years old.- Processed and communicated students' progress and my own to the program director through a high-tech electronic system.- Gave adequate feedback on students' speaking and listening skills in English.

Le Meridien
Apr 2015 - Jun 2015ESP Tutor- Hotel Staff- Trained hotel staff (Housekeepers, Servers, Baristas, Bartenders) to communicate with customers and clients in English.- Demonstrated great competence is coaching and mentoring hotel staff on being social and engaging with their customers.- Provided hotel staff with effective strategies to handle customers' issues wisely and calmly.

German University in Cairo
Sept 2015 - Aug 2017English Language Teaching Assistant- Taught college students academic English and essay writing with a specific focus on critical thinking.- Put together activities and exercises to create a better learning environment.- Creatively designed assignments and tasks for freshmen and sophomore students to better enhance their problem-solving skills and analytical thinking.- Gave written and oral; adequate and constructive feedback on various types of assignments.

World Affairs Council - Washington, DC
Jan 2018 - Aug 2018Global Education Associate- Researched engaging educational resources that build global competencies and are appropriate for various grade levels and social studies courses- Developed curriculum for WAC-DC programs by making connections between social studies curriculum in DC, AD and VA and the 10 global education core competencies developed by WAC-DC- Effectively emceed an educational regional competition with over 20 students from DC, MD and VA demonstrating excellent communication skills- Managed International Affairs conferences with five schools by coordinating logistics, preparing student packets and slideshows and managing the registration process- Developed Agendas and programs for two five-day conferences integrating activities, simulations and lectures demonstrating excellent organization skills and coordination with speakers, teachers, and students.- Developed an outreach strategy to further promote WAC-DC programs among schools in the DMV area including PowerPoint presentations for classroom visits and social media outreach.- Facilitated Simulations for high school students and teachers giving clear directions and effective debriefing sessions. Show less

Coptic Orphans
Jun 2019 - now• Leads, plans, develops, and coordinates all implementation aspects of the Valuable Girl Project, coordinating implementation with internal staff and external partners.• Guides and oversees project partners, and monitors the progress of the work in which they are involved to ensure achieving project goals and results, and ensures efficiency in the management of the project and utilization of resources.• Monitors project activities, progress, challenges and results, and evaluates project progress and results to correct interactions and intervene as necessary and make recommendations for future directions.• Compiles periodical and ad-hock technical and financial reports outlining progress made towards the achievement of targeted results.• Dynamically and effectively manages, leads, inspires and advises subordinate field staff; assessing their needs and challenges as well as their strength to maximize their commitment and engagement in achieving project results and meeting challenges. Show less • Played an important role in the monitoring and evaluation process of all education programs• Took on the lead role in one of the biggest programs in the organization being the focal point between the Programs Director at HQ in Washington DC and the program personnel in Egypt• Assisted the Programs Director in all programs implementation such as field visits, logistics and report writing• Produced periodic, quarterly and ad-hoc reports for all programs and all sub-program activities to efficiently communicate updates, short and long-term outcomes of all programs• Took on a major role in writing grant proposals that comply with funding organizations requirements such as USAID• Assisted all in-country program managers in day-to-day responsibilities in programs implementation demonstrating excellent flexibility and adaptability to different programs needs Show less - Researched and implemented training materials for staff members on child education in non formal contexts- Facilitated group discussions and training workshops for organization staff and for over 500 volunteers- Carried out monitoring and evaluation processes for the Training department and participated in planning M&E timelines for the programs department- Effectively reported on different activities for the Training department through ad hoc reports and synopses- Analyzed data from focus group discussions, in-depth interviews and surveys and heavily participated in the department's five-year plan for training needs- Carried out field visits to the beneficiaries as part of monitoring training intermediate and long term impact Show less
Program Manager
Oct 2020 - nowPrograms Specialist
Dec 2019 - Oct 2020Training Specialist
Jun 2019 - Nov 2019
Licenses & Certifications
- View certificate

AI Career Essentials
Alx_africaMar 2025 - View certificate

Master Certified Development Project Manager
PM4DEVSept 2021 
Project Management for Development Practitioners (PMD)
The American University in CairoNov 2024
Honors & Awards
- Awarded to Michael JacobFulbright Award US State Department Aug 2017
Volunteer Experience
Translator
Issued by Arascope Co.
Associated with Michael JacobTranslator
Issued by Wikipedia on Apr 2012
Associated with Michael JacobESL Tutor
Issued by Egyptian Armed Forces on Dec 2013
Associated with Michael Jacob
Languages
- arArabic
- enEnglish
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