Jeri Rolon

Experience

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  Wolf Performing Arts Center

  Aug 2015 - Aug 2015

  Intern

  ● Assisted the counselors for the final week of their summer camp program with jobs like teaching music, acting and choreography.

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  New York & Company

  Oct 2015 - Feb 2016

  Sales Associate

  ● Assisting customers with questions about company policies, fashion advice if asked, and register experience.

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  Pittsburgh Playhouse

  Sept 2016 - Mar 2020

  ● Sell tickets to over 3,000 students and outside patrons● Renew and start new subscriptions to the Conservatory of Theater, Conservatory of Dance, and REP programs● Organize group sales (20+) with Playhouse perks like dinner reservations and concession vouchers● Draft and spell check emails for Box Office Managers● Student liaison for student organizations requiring box office services● Format and build shows on the Playhouse website● Open and close box office● Count drawers and handle nightly deposits● Train student employees on updated ticketing system● Ticketing program: ProVenue Show less

  • Box Office Assistant

    Sept 2016 - Mar 2020

  • Costume Assistant

    Sept 2016 - Oct 2016
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  BOM Advisors

  May 2017 - May 2018

  Usher

  ● Scan tickets● Guide patrons to designated seats● Supervise surrounding area and enforce arena rules

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  Forever 21

  Aug 2017 - Sept 2018

  ● Count registers and handle nightly deposits● Prepare and execute a plan for associates to meet store goals for sales, number of items sold and credit card applications● Track inventory and markdowns● Interview and hire new employees● Train new hire in cash register procedures, floor maintenance, and fitting room objectives● Assist other managers with their tasks ● Greet Customers● Clean and organize the sales floor● Sort inventory● Complete transactions on registers

  • Lead of Sales

    Jun 2018 - Sept 2018

  • Sales Associate

    Aug 2017 - Jun 2018
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  Weston Theater Company

  May 2019 - Aug 2019

  Audience Services Intern

  ● Sell tickets to patrons over the phone and in person ● Answered patron inquiries about in regards to tickets sales, show times, and directions between the two theater locations ● Open and close the box office● Counting the money drawer ● Organizing dinner reservations and seating assignments for Cabaret performances● Ticketing program: Patron Manager

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  Insomniac Events

  May 2019 - May 2019

  VIP Squad

  ● Direct traffic flow for 230,000 VIP attendees to their designated entrances at the EDC Festival● Upgrade attendees from GA to GA+/VIP● Clean and arrange VIP lounges and areas

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  The Talent Group

  Aug 2019 - Dec 2019

  Talent Agent Intern

  ● Assist other agents with day to day assignments● File resumes, information sheets, contracts, and tax forms● Update profiles for talents● Answer calls, take messages, and direct clients and talents to agents● Answer inquiries about appointments and open call auditions● Record and edit audition videos on iMovie

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  The Andy Warhol Museum

  Jul 2020 - May 2021

  Gallery Attendant

  ● Preserve and fulfill customer engagement with the art● Answer customer inquiries● Be knowledgeable about the artist and artwork on display● Enforce COVID-19 related rules provided by the CDC and Carnegie Museums of Pittsburgh● Monitor floors for the safety of patrons and artwork

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  Tonic at Highmark Health

  Nov 2020 - Sept 2023

  Business Affairs Coordinator

  ● Draft traffic instructions to be sent to television and radio stations● Purchase Ad-ID’s for productions● Write Closed Captioning● Monitor the YouTube channels● Organize files and submissions● Track video/audio/talent usage● Liaison to Producers, Project Managers, Strategists, Media Team and others

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  Wallis Annenberg Center for the Performing Arts

  Jan 2024 - now

  Ticket Services Associate