Bashir Yousif

Experience

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  ZTE

  Apr 2008 - Jul 2009

  OMC-R

  1- Monitoring the entire BSS Network and VSAT links.2- Determine the Actual cause of Alarms (Power Failure, Transmission Fault, BTS boards ) and following up with the maintenance and troubleshooting teams.3- Configure and Solve BTS's boards faults. 4- Monitoring Power status and A/C condition inside BTS's through the Super Vision client. 5- Reporting High Temp, Power and Transmission faults for all Sites.6- Send Trouble Tickets to Supervisors & Network Managers for each Closed or Broke Down Sites to inform and keep them updated about faults in the Network. 7- Prepare and send Daily Record, Weekly Report, Monthly Report , Quarters Report and Top 5 affected sites Report. 8- Check and write down the ( KPI hourly check ) data Show less

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  MTN Sudan

  Sept 2009 - Jun 2014

  1. Supervise and manage of monitor and escalate process.2. Support NMC team in investigation and troubleshooting of problems.3. Ensure that accurate reports are sent to the right recipients on time. 4. Follow up and respond to the other sections’ queries.5. Follow up all opened tickets with the concerned sections/contractors till ticket closure6. Adhere to the company escalation procedure as to meet the escalation time7. Administrate of apply of the change control procedure in all changes.8. Perform daily check for the network nodes and the monitoring applications.9. Perform Ad-Hoc duties as assigned by management.10. Preparation of the shift allocation table11. Act as interface for the section with other sections.12. Follow up of assigned operational projects.13. Knowledge transfer to the engineers Show less 1- Monitor NSS network, BSS (2G and 3G) networks, MPBN Network, VSAT and International Links.2- NSS ( Ericsson Core Network ) :- Monitoring (MSC's, MGW's, Server's, HLR, Transit node's, International Links and Transmissions) and prepare daily Health Check and cease alarms.3- BSS Network:- Divided to ( Alcatel , Ericsson 2G-3G , Huawei 2G-3G and ZTE 2G-3G ), Put sites on air, check and maintain sites remotely by checking Sectors, TCH availability, boards, transmission links and Power problems.4- Use different software's for monitoring: Ericsson :- OSS and WinFiol software's Huawei :- i Manager M200 Mobile Management System software. Alcatel :- OMC-R software. ZTE :- NetNumen MPBN :- Netop.5- Prepare and send Daily Record.6- First line maintenance.7- Follow up fault tickets; solve problems within specified time (according to SLA).8- Generation and Analysis of reports BTS& BSC.9- Analysis of data from the network management systems for traffic and performance statistics.10- Performs other related duties and daily Operations as required. Show less

  • NMC Senior Eng.

    Dec 2013 - Jun 2014

  • NMC Engineer - Multi_Vendor

    Sept 2009 - Dec 2013
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  Huawei

  Jul 2014 - Jul 2021

  1- Leading the procedures for all incident that happened in theNetwork from analyzing Risks, sending notifications to MTNtop management and CTO and reply to his inquiries andkeep on a regular update about the progress of the restorationand following with 3rd parties outage till getting finalrestoration, during outages I share with the CTO performanceand analysis info shows the impact and the currentsituation.2- Acting as a Single Point of Contact with other departmentsin case of cross-domain problems and share the detailsbase on each dep. to ease troubleshooting procedures.3- As EBU leader I follow the outage or service qualitydegradation in the IP network reported by the end Customer by locating andidentifying the outage reason, and leading troubleshootingsteps between the Back Office and Field Maintenanceteam for fast recovery. Show less 1- Provided support to the Front office team to follow Huaweiprocess and escalation procedures, and make sure everyEngineer understands the process.2- Managing front office engineers per shift, supervising theiractivity, ensure the handover process and shift healthcheck and provide troubleshooting support.3- Managing critical faults through technical skills andperform first risk analysis and impacts then insureescalation procedure is done in the right way.4- Single Point of Contact (SPOC) for the network's majorincidents and connectivity issues (especially outside officehours and during weekends).5- Keeping track of all incidents on the network (ensure SLAfulfillment, making sure that every incident has anestimated time for resolution and a root cause). Show less

  • EBU & Incidents Manager

    Jul 2017 - Jul 2021

  • NMC Shift Leader

    Jul 2014 - Jul 2017
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  VodafoneZiggo

  Sept 2022 - now

  SMC Engineer