Santanu Das

Santanu Das

Relationship Manager

Followers of Santanu Das768 followers
location of Santanu DasGurugram, Haryana, India

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  • Timeline

  • About me

    Data Analytics|| Marketing Science || Data Evaluation||

  • Education

    • DHSK Commerce College

      2010 - 2013
      Bachelor of Commerce - BCom Marketing/Marketing Management, General
  • Experience

    • HDB Financial Services Ltd.

      Mar 2016 - Dec 2017
      Relationship Manager

      I was responsible for enhancing the value of existing Salaried or Savings Account & Current Account holders of HDFC Bank- Catering current customers banking needs and provide solutions- Reviewing all the critical report, monitoring cash levels, fraud control, case filing etc.- Managing operations such as A/c opening, Fixed Deposits, Forex, Loans etc.

    • Concentrix

      Apr 2018 - Jul 2022

      Act as a “go-to” person with extensive knowledge about the responsible domain of expertise.The customers we serve are the ones using one of the leading app-based taxi-hailing company, serving over 75 million users in more than 80 countries.While supporting team members and to help excel and get better, I was also managing report publishing, auditing customer outreaches, providing feedback on KRAs to team members, and when needed calibrating with clients to upscale the user base while ensuring great service to the existing customers. I am proficient enough with the MS Office environment as I've worked on various projects and used my skills to develop multiple dashboards in MS Excel and Power Bi. Show less

      • Sr Subject Matter Expert

        Nov 2019 - Jul 2022
      • Business Development Specialist

        Apr 2018 - Oct 2019
    • Annalect India

      Jul 2022 - now
      Data Analyst

      Being a DA(Marketing Science) I'm fully involve in Data extraction, data cleaning, dashboard preparation using PowerBi/Tableau/MS excel. I have also worked on various automation tools such as Alteryx and Power Automate. I have worked on a compliance scoring dashboard in Power Bi showing the validation of various campaigns and ads of our client. The objective of my role to gain useful insights for a client and it's competitive on the basis of the performance metrics and deliver ideas on business development and improvement. Show less

  • Licenses & Certifications