Fahad Almadhi

Experience

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  Self employed

  Aug 2012 - Sept 2014

  IT Consultant - IT Infra & Software Devlopment

  As a freelance IT consultant, I provide remote and on-site support for networking, firewalls, servers, storage, and other critical infrastructure to mid-size and large corporate entities. My services encompass troubleshooting, performance optimization, security hardening, and ensuring seamless IT operations for businesses across various industries.Beyond infrastructure support, I offer consultancy in software development and IT project management, helping organizations design, implement, and secure their IT environments. My expertise includes deploying secure architectures, conducting risk assessments, ensuring regulatory compliance, and advising on best practices for cybersecurity and IT governance.With a strong background in IT service management, I assist clients with ITIL-based change, incident, and problem management, security event monitoring, and escalation processes. I also collaborate closely with vendors and internal teams to ensure the successful execution of IT projects, delivering tailored solutions that enhance efficiency, security, and business continuity. Show less

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  Saudi Electricity Company

  Oct 2014 - Aug 2019

  Scada & Cyber Security Engineer / IT Projects

  Saudi Electricity Company www.se.com.saoversee Enterprise IT operations, managing data center responsibilities across networking, servers, storage, IP telephony, wireless, and network management, while also supporting industrial automation for Saudi Arabia’s national utility company. My role involves participating in enterprise-wide service rollouts, troubleshooting, and assisting business users as needed.As a Subject Matter Expert in Network and IT Security, I specialize in securing SCADA systems and strengthening cyber defenses through server hardening, firewalls, proxies, anti-spam, and antivirus solutions. I also ensure regulatory compliance, lead incident response efforts, conduct risk assessments, and oversee global data protection, policy development, cloud security, and technical standards management.Additionally, I manage ITIL-based change, incident, and problem management, security event monitoring, and escalation processes. Leading a team of 6-7 technical IT professionals, I handle resource management, people leadership, coordination with IT support groups, and vendor management to ensure the success of critical IT projects. Show less

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  IBM

  Aug 2019 - now

  As a Technical Account Manager at IBM, I bring extensive expertise in IT infrastructure across critical sectors such as banking, government, insurance, telecom, and aviation.Key Responsibilities & Achievements:Leading Development and Deployment: Spearheading the creation, implementation, and support of IBM’s advanced technological solutions in complex environments.Operational Excellence: Driving continuous improvement and operational excellence in technical operations.Team Management: Managing and mentoring technical teams, developing training materials, and addressing capability gaps.Technical Standards: Establishing and enforcing robust technical standards, systems, and processes to enhance efficiency and compliance.Strategic Input: Providing strategic insights to influence customers’ technology decisions with precision.Stakeholder Engagement: Regularly presenting solution value, performance metrics, and technical roadmaps to C-level stakeholders.Technical Escalations: Acting as the primary point of contact for technical escalations, ensuring timely resolution and customer satisfaction.Client Collaboration: Facilitating regular meetings between IBM's technical teams and clients to align strategies and address pain points.Product Testing: Overseeing product testing cycles, fault resolution, and feedback-driven enhancements.I am proud to enable digital transformation with tangible business outcomes. Show less As a Senior Cybersecurity Architect and IT Infrastructure Consultant, I have successfully led the design, deployment, monitoring, and optimization of IT security solutions across diverse industries, including banking, government, insurance, telecommunications, power utilities, education, and aviation. My expertise extends across multiple regions, including Saudi Arabia, South Africa, the UK, the USA, and the broader MEA region.I specialize in cybersecurity architecture, data protection, regulatory compliance, and risk management, ensuring organizations align with globally recognized frameworks such as IEC 62443, NIST-CSF, ISO 27001, NCA, and SAMA. With a strategic approach to cybersecurity governance, I drive the implementation of advanced security technologies to safeguard critical infrastructure and enterprise environments against evolving threats. Show less

  • Technical Account Manager

    Oct 2024 - now

  • Cyber Security Consultant

    Aug 2019 - now