Tejas Chourasia

Experience

• 

  IBM

  May 2015 - Sept 2018

  Linux System Administrator

  • Worked as a L1 Associate• Attended calls related to Customer queries and complaints, offered solutions.• Networking related fixes on Servers.• Worked on incidents that are generated by Nagios on IBM and HP Servers.• Performed routine checks on the Linux servers of the firm.• Maintained necessary back-up of the important files and documented Linux scripts for future reference.• Manage and maintained Pacemaker Clusters and XEN Resources running on Production Servers to ensure they are optimal.• Manage and Administrate VMWare datacentres and their resources through VCenter. • Coordinate efficient escalation of issues with internal development staff or vendors ensuring that issues are only escalated after thorough diagnosis of problem.• Hands-on experience on IBM IMM, HP ILO, DELL IDRAC administration.• Hands-on experience on managing servers such as IBM M3/M4/M5 Lenovo/ 8871/ 8879/ 5463/ HP Gen6/Gen7/Gen8/Gen9 • Routine checks on Firmware and installation on IBM and HP Servers.• Migration of Physical servers to Virtual servers along with the role associated.• Assist with implementation of system patches and updates managing upgrades effectively and to user requirement.• Worked on VDI , Kenexa and Handheld customer related queries as L1• Assisted FE on call with Hardware replacement and PD• Worked on Distribution Centers for Hardware Fixes Show less

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  Lumen Technologies

  Sept 2018 - now

  • Information systems consultant I

    Apr 2021 - now

  • Information Systems Engineer

    Feb 2020 - Mar 2021

  • Software Engineer

    Sept 2018 - Jan 2020