Stephen Habinski

Experience

• 

  Loblaw Companies Limited

  Jan 2006 - Mar 2017

  Produce Associate

  Maintain quality and product diversity

• 

  Optikinetics Ltd

  Oct 2013 - Jan 2014

  Marketing and Sales Representative

  Sales to previous clients to market Optikinetics products.-Business Development Calls-Generating new client lists -Assessing potential business clients

• 

  Check Point Software Technologies, Ltd.

  Apr 2017 - now

  Technical Support Engineer

  As a part of the technical support team, I am involved in all steps of the troubleshooting and resolution process for clients. I investigate and apply steps to resolve all issues at different levels of severity. I communicate the current issue and next steps to the customer so the problem can be resolved in a timely manner. Some of my responsibilities include: • Replicate the issue in an internal environment to further troubleshoot or check applicable changes before applying to a production environment • Initiate troubleshooting sessions to gather information on the situation and apply solutions to resolve problems Show less