Satyenndra Kumar Thakur

Experience

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  Tata Motors

  Feb 2003 - Dec 2006

  Area Manager- Pune -II

  Sales & Business DevelopmentNetwork Expansion & Dealer Profitability ManagementCorporate & Institutional Sales StrategyCustomer & Dealer Satisfaction ManagementStrategic Business Planning & ExecutionBudgeting, Cost Control, and Profitability EnhancementConsumer Scheme Planning & Market IntelligenceNew Product Launches & Brand PromotionDealer Manpower Capability Building & TrainingRelationship Management with Key Stakeholders (Financiers, Body Fabricators, etc.) Show less

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  Mahindra and Mahindra Limited [Automotive and Farm Equipment Business]

  Dec 2006 - Mar 2015

  General Manager-Sales (South Zone)

  🔹 Guided the Zonal Business in Strategic Business Planning, Channel Expansion, Sales Performance, and Market Leadership, driving exponential growth across regions.🔹 Championed Retail & Institutional Sales, Go-To-Market Strategies, Dealer Performance Optimization, and Customer Satisfaction Initiatives, leading to record-breaking sales growth and industry recognition.🔹 Turned around the Chandigarh Regional Office, elevating its national ranking from the lowest position to the Top 3, winning the Best Regional Office Award.🔹 Achieved the highest JDP SSI Score nationally, setting new benchmarks in customer experience and service excellence.🔹 Led the South Zone to the No.1 position in the JDP SSI Score, strengthening brand presence and customer trust.🔹 Developed and expanded dealer networks, ensuring optimal market penetration and brand visibility.🔹 Revamped 29 underperforming dealerships, transitioning them from negative ROI to profitability by implementing the “Profitability Module”.🔹 Implemented Strategic Manpower Development Initiatives, recruiting, training, and mentoring high-performing teams to drive sales, service quality, and customer experience.🔹 Optimized revenue and cost structures, ensuring sustainable business growth and enhancing financial health across the dealership network.🔹 Drove stakeholder engagement & governance compliance, ensuring adherence to regulatory norms and industry best practices. Show less

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  Bajaj Auto Ltd

  Apr 2015 - Mar 2024

  Vice President- Network & Business Development

  🔹Guided the 2W business in Strategic Growth, Market Expansion, Digital Transformation, Operational Efficiency, and Financial Performance, driving the company’s nationwide dealer network expansion.🔹Championed Sales & Marketing Strategy, Network Expansion, Customer Experience Enhancement, and Stakeholder Management, resulting in a 66% increase in dealer strength and a rise in market share from 12% to 18%.🔹 Led the expansion of the dealer network, growing Main Dealers from 500 to 800 and Secondary Channels from 2,000 to 3,500, boosting monthly sales volume from 1.2 lakh to 2 lakh units.🔹 Implemented the "Dealer Balance Scorecard", a performance evaluation model that enhanced the network's sales, service, financial health, and customer satisfaction.🔹 Optimized dealership profitability, improving the service absorption ratio from 0.50 to 0.78, ensuring sustainability and operational excellence.🔹 Spearheaded Digital Transformation, introducing AI-driven CRM, Dealer Management Systems, and online dealer planning modules, reducing inventory costs and enhancing operational efficiency.🔹 Launched the "Parichay" Program, reducing dealer manpower turnover from 40% to 15%, improving workforce stability and productivity.🔹 Revitalized 98 dealerships with negative ROI, transitioning them to profitability through cost optimization, process efficiency, and financial restructuring.🔹 Strengthened Risk & Compliance Management, implementing financial discipline strategies, including working capital management through bank guarantees and trader finance models.🔹 Pioneered Sustainability Initiatives, integrating responsible business practices, governance compliance, and stakeholder engagement for long-term growth. Show less

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  GSP Power Projects Group

  Mar 2025 - now

  Chief Executive Officer (EV Business)

  ▪ Strategic leadership ▪ Network Expansion and Development ▪ Sales and Marketing ▪ Branding and Communication ▪ Human Resource/People Management ▪ Customer Management ▪ Innovation/Product development Feedback ▪ System, Process, operational efficiency, and compliance. ▪ Financial Management (P&L)