REUBEN MATIKO

Experience

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  Kenya Power

  Jan 2013 - Sept 2014

  IT Support Technician

  As IT &T technician i Handled PC Repair and maintenance which included -Maintenance of input and output devices.-Installation of operating systems and in-house software-Installation and running anti-virus program. Printer Maintenance-Changing the fuser unit and adjusting the laser unit of laser printer.-Installation of both local and network printers.HP 4050 and 4V, Epson cash receipting printers and desk jets.Networking and User support-Termination of UTP cat 5 cables using RJ 45 connectors.-Configuring PCs to the network through the TCP/IP Protocol.-Troubleshooting network problem using the ‘Ping’ command.-Installing network cards in the laser Printers and networked Pcs as well as ways of sharing printers for use in the local network.-Troubleshooting user’s technical and operational problems.I also supported all the Companies Systems which included ICS and DCS applications for day to day running of the company as well as database administration ,server management and Switches. Show less

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  THIKA TECHNICAL TRAINING INSTITUTE

  Nov 2016 - Dec 2017

  Information Technology Support Specialist
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  PEST CONTROL PRODUCTS BOARD.

  May 2018 - Jul 2018

  IT Support Technician(NETWORKING,SECURITY and VoIP)
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  ICT Authority

  Jan 2019 - May 2019

  Duties among others--Technical support to all DLP devices.-Undertook complete physical verification of the devices deployed in the schools against the deployment schedules scheduled by the contractors during delivery .-Undertook e-Readiness assessment in readiness for the second phase of DLP (e- readiness assessment tool).-Undertook the by then on-going knowledge transfer programmes as TOT to the teachers.

  • ICT Graduate Trainee( Presidential Digital Talent Programme PDTP)

    Apr 2018 - May 2019

  • Assistant ICTO's (Quality Assurance Inspector-Digital Literacy Program (DLP)

    Jan 2019 - Mar 2019
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  Ministry of Interior and Coordination of National Government

  Mar 2019 - Jun 2019

  ICT Admin Lead & TOT

  National Integrated Identity Management System (NIIM's).Huduma Namba was one of the Government Project which focused on Introducing true source of information for all Persons within the kenyan Boundaries both residence and non-residence operation within the bourdaries,following were some of the Roles of ICT Admin Lead among others :-- Data Mop Up and Mirroring- ICT Lead in charge of sub-county tasked with technical support for 21 sub-locations.-Supervision of huduma namba registration assistants (RA's) and Registration Officers (RO's) - Co-ordinating sub-county data collection and transmission to the National Server.- Creating users and onboarding them Biometrically.-Mapping biometric kits to different locations and sub-Locations.-Regular data backups. Show less

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  Public Service Commission

  Oct 2019 - Oct 2020

  ICT Officer
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  ICT Authority

  Jan 2021 - now

  ICT Officer

  As ICT Officer I do Providing onsite and back office technical support to government offices in counties including schools. Champion successful implementation of ICT programmes/projects at county level. Secure and maintain infrastructure and systems in counties in line with national guidelines and standards. Identify and develop necessary solutions to enhance deployment of national programmes/projects in counties such as the Digital Literacy Programme (DLP), National Optical Fibre Backbone Infrastructure (NOFBI), County Connectivity Project (CCP), Integrated Financial Management Information System (IFMIS) amongst others. Assist in the management of SLAs for contractors for national ICT projects being implemented at county level. Liaise regularly with users and school administrators to ensure successful implementation of critical projects and make recommendations. Monitor, evaluate and submit regular reports on county benchmarks on e-Government services against national and international standards. Show less