
Dennis Baker
Production Supervisor

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About me
Senior Production Manager at Boston Scientific, Access Solutions
Education

Georgian College
2008 - 2012Bachelor's degree Business Management, General
Experience

Johnson Controls
Aug 1996 - Sept 2005Production Supervisor- Supervised a team of 40-60 direct reports within a cutting edge Tier 1 automotive manufacturing facility - Met & exceeded corporate environmental, health & safety targets, and complied with employment practices and policies, the Occupation Health & Safety Act and the Employment Standards Act- Successfully provided quality automotive interior components to all customers including Toyota, Ford and General Motors ensuring 100% delivery on time each day- Ensured all manufacturing processes adhered to Quality Control programs- Planned, directed and coordinated production activities in the manufacturing facility, utilizing Lean Manufacturing methods (maximizing efficiency while minimizing waste) in a JIT environment- Maintained & improved existing equipment maintenance schedules as well as exploring new equipment technologies to improve the safety, quality and efficiency of operations- Responsible for the oversight of all process documentation, improved strategies and implemented training programs & procedures to ensure consistency of operational tasks, cost reduction & space utilization - Tracked productivity for measured shift efficiency and improvement- Assigned, monitored and directed work and training, leveraging team and individual strengths- Reviewed production performance, assured compliance with GMP practices- Improved safety, quality, cost, waste reduction, efficiency using continuous improvement methodology- Worked directly with Plant & Operations Managers and cross-functionally with the Quality, Maintenance, Six Sigma and Engineering teams on projects in Canada and the United States to improve quality, streamline efficiency and reduce operating expenses- Responsible for coordination, evaluation, and continuous improvement of the department/team - Operated under budget without negatively impacting overall output- Supported and facilitated several platform launches and refreshes at sites in Canada and throughout the United States Show less

BOMBARDIER
Oct 2005 - Mar 2009Aircraft Assembly- Provided technical solutions to the production line for structural and system installation issues- Lead and provided technical direction to junior, intermediate and senior operations team members to accomplish day to day tasks- Ensured effective management of all manufacturing activities by closely working with other departments- Worked closely with the assembly work group to continuously develop skills of team members through coaching, employee training and development- Maintained technical knowledge and awareness of developments related to airframe structures - Closely interfaced with manufacturing and test groups- Prepared structural installations, assembly and detail drawings training for operations team members - Qualified on the assembly process of the following aircraft from forecasting, planning/scheduling and throughout assembly steps to final inspection: Q200, Q300 and Q400 Turbo Prop - Radar bulkhead assembly., cockpit assembly and wing assembly subject matter expert - Accurately interpreted and communicated critical blueprints to ensure accuracy of assemblies Show less

The Muskoka Bay Club
Apr 2009 - Aug 2013Golf Operations- Responsible for promoting and growing the game of golf and the reputation of the Muskoka Bay Club - Key liaison between internal staff and external stakeholders, providing exceptional service to the members resolving minor and major escalations- Responsible for the oversight and management of shop operations and promotional schemes to drive revenue & boost sales- Responsible for the update and implementation of all standard operating policies and procedures for inside and outside golf operations- Coordinated logistics around all club tournaments, special events and functions - Monitored inventory levels, keeping track of merchandise in accordance with standard operating procedures- Trained new team members in all operational areas of the club ensuring member and guest satisfaction was at the heart of everything Show less

Apotex Inc.
Sept 2013 - Nov 2018- Developed and coached employees through effective training and recognition- Drove key performance indicators for areas of responsibility (tablet/encapsulator speeds, efficiency, waste, labor costs, compliance to schedule)- Innovatively delivered on performance measurements, and applied corrective actions where necessary- Documented and maintained accurate records with respect to employee performance, product quality, daily reconciliation, health and safety, and payroll- Adhered to company standards and applied as necessary, employee compatibility discipline and hiring processes- Ensured effective implementation and maintenance of the company's safety program by utilizing best practices in safety leadership (orientation, training, observation, correction, positive reinforcement)- Conducted safety audits, identification of hazards and corrections, and other preventative approaches- Executed accident investigations in a timely and accurate fashion, and carried out any follow up required as a result of the investigation- Actively implemented and executed continuous improvement initiatives- Worked in partnership with the Maintenance department to assist in prevention / rectification of breakdowns- Worked in partnership with the Quality Assurance department to prevent and resolve any quality issues- Ensured adherence to all quality requirements including GMP’s, SWP’s and SOP’s- Ensured site readiness for all regulatory audits, FDA, Health Canada and EDQM- Lead continuous process improvement initiatives to improve production safety, quality, capacity, reliability, cost per 1000 dosages, customer service and regulatory compliance Show less - Responsible for the development, tracking and execution of detailed project plans and activities related to business transformation, process improvement and productivity enhancement as part of a solid dose manufacturing site- Worked cross-functionally with all operations teams, providing direction and support to leaders while ensuring alignment with business strategies and industry compliance requirements- Executed continous improvement activities - Responsible for key processes and project deliverables such as process documentation, project planning, transition management and cost tracking- Designed optimal business process workflows and identified the most appropriate process owners- Developed process improvements to reduce cost and waste- Communicated departmental project objectives, translating them into performance goals, as required- Worked with all operations teams to apply problem solving techniques, identify root causes and determine appropriate action plans- Performed all work in accordance with established regulatory compliance and safety requirements- Performed all activities in support of Corporate Values of Collaboration, Courage, Perseverance and Passion- Worked independently and as a member of a team to achieve all outcomes Show less - Successfully trained and mentored Production Technicians, providing them with knowledge and support, enabling them to demonstrate a clear understanding of the fundamentals of all production processes and core principles- Effectively integrated new Production Technicians into the Apotex culture and developed operational expectations regarding safety, quality, production and GMP- Coached new technicians to ensure they each clearly understood the importance of small measures combining to create exceptional results- As a Manufacturing Technician I consistently produced product as per customer and company requirements while working within a team environment- Followed all Good Manufacturing Practices (GMP), Standard Operating Documents (SODs) and company policies/regulations and remained aligned to Strategic all Objectives- Navigated Apotex intranet for the purpose of locating and utilizing relevant SOD’s, MSDS’s, company policies and procedures- Dismantled, cleaned, sanitized and assembled processing equipment according to established SODs to ensure compliance and met department changeover targets in support of reliability and productivity goals- Safely operated all required equipment and machinery including those used to manufacture, store, clean and transport production related assets- Executed applicable SAP transactions accurately and in a timely manner- Effectively processed batches within specifications to meet department batch execution targets by ensuring optimal run rates in support of schedule adherence- Ensured the proper selection, care and use of tools, parts and equipment while performing all job related duties- Clearly Understood cycle time concepts and sources of unreliability to focus on critical areas of improvement Show less
Production Operations Supervisor
Oct 2016 - Nov 2018Quality Culture Ambassador
Sept 2016 - Jan 2018Production Quality Support Technician
May 2015 - Oct 2016Manufacturing Technician
Sept 2013 - May 2015

Greenhouse
Nov 2018 - Aug 2019Production Supervisor- Successfully provided widespread, sustainable access to plant-based nutrition of the highest quality- Awarded "Brand of the year" by strategy magazine and partnered with venture capital firm Canopy Rivers - Worked with Product Management & Marketing to define and execute a winning Go-To-Market plan- Built, maintained and communicated product launch plans and tracked deliverables, milestones, risks and dependencies as a stakeholder on a cross functional launch team - Anticipated bottlenecks, explored contingencies and provided escalation management throughout new product launch phase- Advocated for all stakeholders throughout the release cycle to ensure they had the support needed to succeed- Responsible for ensuring cross functional alignment & communication, tracking toward launch milestones and overall readiness for all releases with a goal of having each release make as much impact on the market as intended- Responsible for working with peers in Product Management, Corporate Marketing, Demand Gen, Sales, Engineering, Operations and Finance from product release inception through to market release- Increased production capacity by 85% while reducing operating costs by 30% Show less

Baylis Medical
Aug 2019 - Feb 2022Production Manager
Sept 2021 - Feb 2022Technical Operator Supervisor Process Engineering
Mar 2021 - Sept 2021Supervisor, Manufacturing Operations
Aug 2019 - Feb 2021

Boston Scientific
Feb 2022 - nowSenior Production Manager
Sept 2023 - nowProduction Manager
Feb 2022 - Sept 2023
Licenses & Certifications

First Aid
Canadian Red Cross- View certificate

Advanced Manager Experience
St. Cloud State UniversityAug 2025
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