Nounawon Houenaze

Nounawon Houenaze

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location of Nounawon HouenazeAustin, Minnesota, United States

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  • Timeline

  • About me

    IT Specialist @ Mower County | CCNA | Network Engineer | IT SYSTEMS ANALYST | Cybersecurity Enthusiast

  • Education

    • Minnesota State University

      2023 -
      Certificate Information Security
    • Riverland Community College

      2019 - 2021
      Associate of Applied Science Computer Technology/Cisco Certified Network Associate/Microsoft System Engineer
    • Minnesota State University, Mankato

      2021 - 2023
      Bachelor of Science - BS Information Technology

      Earned a Bachelor's degree in Computer Information Technology with an emphasis in Information Security and Networking, as well as a Minor in Mathematics.3.65 GPAComputer Information Technology majorInformation Security certificateMathematics Minor

  • Experience

    • Mower County

      Oct 2021 - now

      Configured and maintained network devices such as routers, switches, and firewalls ensuring optimal performance and reliability.Implemented network enhancements and configurations that improved overall performance, resulting in faster and more reliable data transmission.Developed and deployed security protocols that safeguard sensitive data and maintain compliance with industrystandards.Resolved network-related issues promptly, achieving a significant reduction in network downtime.Worked with technical teams to develop and execute implementation plans for network upgrades, ensuring smooth transitions and minimal service disruption. Show less Provided technical support for network infrastructure, resolving issues promptly to maintain high system availability. Managed and troubleshot LAN/WAN issues, reducing network downtime by 40% through proactive monitoring and quick issue resolution. Provided technical support to 300+ key users by diagnosing and troubleshooting hardware and software issues. Resolve complex IT-related issues, offering tier 1, 2, and 3 support to maintain smooth IT operations. Worked with technical teams to develop and execute implementation plans for network upgrades, ensuring smooth transitions and minimal disruption to services. Created detailed documentation and reports on network performance, security incidents, and enhancement recommendations, facilitating informed decision-making by senior management. Show less

      • IT Specialist

        Mar 2023 - now
      • Junior IT Specialist

        Oct 2021 - Mar 2023
  • Licenses & Certifications