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Isbah Omer

Isbah Omer

Research Associate

Followers of Isbah Omer316 followers
location of Isbah OmerIslāmābād, Pakistan

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  • Timeline

  • About me

    Technical Writing Specialist | Instructional design | e-Learning development | Training development | EMBA🥇

  • Education

    • Educational Institution

      2010 - 2010
      Summer Course: Management of Technology and Innovation

    • Shaheed Zulfikar Ali Bhutto Institute of Science and Technology

      2015 - 2017
      Executive Master of Business Administration (EMBA) Business Administration and Management Gold medalist 🥇

    • Fatima Jinnah Women University

      2000 - 2004
      BSE Software Engineering

  • Experience

    • E World Wide Group

      Jan 2005 - Aug 2005
      Research Associate

      Conducted market analysis to identify business opportunities, streamlined potential clients for international firms, and developed project proposals.

    • Elixir Technologies

      Sept 2005 - May 2008
      Technical Writer

      Developed high-quality user guides, training manuals, and online help resources, ensuring adherence to organizational style guides.

    • TEO International

      May 2008 - Oct 2011

      Developed and managed comprehensive technical documentation for email marketing products across print and web formats, creating style guides, visual aesthetics, and branding from the ground up. Presented complex information using interactive info graphics. Assisted in documenting requirements and introducing UI improvements, streamlined document processes through stakeholder collaboration to ensure high-quality, accurate deliverables.

      • Principal Technical Writer

        Jul 2010 - Oct 2011

      • Senior Technical Writer

        May 2008 - Jun 2010

    • Numetrics Management Systems

      Oct 2011 - Jan 2013
      Senior Communications and HCI Engineer

      Assisted the product development team with requirement gathering by conducting surveys, analyzing data, and preparing reports, while resolving data issues to ensure quality. Supported UI improvements, developed front-end help materials, and created marketing content including website materials, brochures, and posters. Independently produced a product video for an international conference under a tight deadline with minimal input.

    • JSI | John Snow, Inc.

      Aug 2013 - Mar 2014
      IT Consultant

      Develop Technical (SDLC) documentation including SRS, use cases, ER diagrams, mockups and activity diagrams for a newly developed supply chain information system. Developed role-based end user documentation including user guides, training manuals, trainer’s manuals and job-aids by identifying profiles of the information system users.

    • Chemonics International

      Jul 2017 - Sept 2019
      Documentation and Education Specialist

      Developed end-user documentation, training material and communication materials. Supported and conducted capacity-building activities.

    • UNOPS

      Mar 2020 - now
      Technical Writer

      Developed comprehensive digital learning courses that cater to a variety of audiences blending multimedia elements and diverse learning resources, ensuring an engaging and effective educational experience.Supported Programme Management by developing deliverables supporting the P3M Transformation.

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Isbah Omer
      Gold Medal & Chancellor's Roll of Honor SZABIST Apr 2018 Gold Medal - Executive MBA 2017. Placed on the Chancellor's Roll of Honor for maintaining exceptional academic performance throughout the academic journey.
    • Awarded to Isbah Omer
      Cerificate of Appreciation USAID Global Health Supply Chain Procurement and Supply Management Program Nov 2017 Certificate of appreciation in recognition of excellent performance and services to USAID Global Health Supply Chain Procurement and Supply Management Program, during the year 2016-2017.
    • Awarded to Isbah Omer
      Service Award Talented Earth Organization Oct 2011 In recognition to service to the organization.
    • Awarded to Isbah Omer
      Service Award Talented Earth Organization Oct 2011 In recognition to service to the organization.