Dane Engelbrecht

Dane Engelbrecht

Team Leader

location of Dane EngelbrechtCity of Cape Town, Western Cape, South Africa

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  • Timeline

  • About me

    HR Front Line Team Lead

  • Education

    • The Settlers High

      -
  • Experience

    • TFG (The Foschini Group)

      Sept 2007 - Sept 2015
      Team Leader
    • TFG

      Jul 2012 - Sept 2015
      Team leader

      Tasks• Managing a team of 14-20 staff• Troubleshooting workstations• Completing and rectifying staff’s Time and Attendance• Second in charge (Teri Hawyn)• Participate as part of a team.• Client focused• Start up meetings • Coaching and feed back• Doing investigations on agents to ensure compliance• Doing quality assessments ( listening and pulling calls)• CBR training completed, assist with recruitment• IR1 and IR2 completed (industrial relations)• Beyond basic excel completed. Show less

    • Capfin

      Oct 2015 - Aug 2021

      1. Supervise the management of the systems, tools and resources responsible for performing the Quality Assurance function2. Ensure effective QA and Ops Coach systems and processes are implemented through active participation in the identification of enhancements required, prioritisation of QA IT and BI Requirements, BRS inputs, UAT, scoping, testing and UAT process Show less

      • QA Team Lead

        Mar 2017 - Aug 2021
      • team leader

        Oct 2015 - Aug 2021
    • TFG (The Foschini Group)

      Aug 2021 - now
      HR Front Line Team Lead
  • Licenses & Certifications

    • Beyond Basic Excel

    • Generic Management

      People Solutions
      Nov 2017