Margaret King

Experience

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  T-Mobile USA

  Jun 2005 - Sept 2007

  Retail Sales Representative

  Informed potential customers on service plans and features best suited to their usage needs. Facilitated customers understanding their bill to ensure an excellent experience with the company. Trained new employees on handling diverse customer interactions

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  West Telecommunications

  Sept 2007 - May 2009

  Patient Account Representative

  Provided customer service to patients and medical providers inquiring about accounts. Confirmed patient insurance eligibility and benefits. Generated patient statements. Audited accounts, ensuring payments were made in accordance to policy.

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  Alabama A&M University

  Jun 2009 - May 2011

  Graduate Assistant

  Counseled current and prospective students with the admission’s process; provided support for the recruitment and retention of students. Partnered with staff to identify and address student learning habits, focusing on improvement for student engagement/learning.Prepared presentations and course materials by working with department professors.

• 

  Huntsville City Schools

  Aug 2011 - May 2013

  Teacher

  Coordinated math enrichment and business education courses using various teaching strategies to cultivate oral presentations, workshops, and open discussions with students. Provided targeted instruction for individual students while catering to the general class. Evaluated students’ performance and prepared progress reports, communicating regularly with stakeholders regarding student performance. Prepared and lead continuing education for colleagues, presenting new technology and software.

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  Randolph County Alabama Schools

  Aug 2013 - May 2016

  Teacher

  Educated students, instilling practical business skills for use in occupations after graduation. Evaluated students’ performance, knowledge, and skills regarding course material. Steered business education programs by collaborating with local business to develop necessary skill sets for students. Achieved student passing rate of 92% for Microsoft Office Certification.

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  Anniston City School District

  Aug 2016 - May 2017

  Teacher

  Taught marketing education course. Equipped students with knowledge to earn certificates from the ASK Institute in Management and Entrepreneurship. Encouraged students to develop work and personal habits essential for success in business. Maintained continued contact with the local business community to support student career readiness in their post-secondary endeavors. Maintained continued contact with local business community, ensuring updated knowledge for job entry requirements and current business methods/equipment. Show less

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  Dillard's Inc.

  Mar 2018 - now

  Sales Support Associate

  Responsible for carrying out security of cash register operations, sales floor functions, and safeguarding company assets in an accurate and efficient manner. Provide friendly and compassionate service to customers and associates; research and resolve customer issues. Manage supply logistics, proactively prepare for internal audits. Prepare store deposits and reports for company audits and transactions.

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  Lee High School

  Aug 2022 - now

  Teacher