Will Freeman

Device Repair Technician

Jonesboro, Arkansas, United States

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Timeline
About me
Network Security Engineer
Education
- Arkansas State University-Newport
  2020 - 2022
  Associate of Science - AS Computer/Information Technology Administration and Management
  Activities and Societies: Pi Kappa Alpha
- Nettleton High School
  2014 - 2018
  High School Diploma
  Activities and Societies: GOK(Gentleman of knowledge), Tennis and FBLA
Experience
- UBreakiFix
  Aug 2021 - May 2022
  Device Repair Technician
  At UBreakiFix, I had the opportunity to help customers repair their technical devices. Also, I gained the ability to explain complex IT solutions in an efficient manner. Thanks to UBreakIFix I was able to receive my WISE 1 & 2 certifications.
- Critical Edge
  Feb 2022 - Aug 2022
  Through interning at Critical Edge, I was able to build a strong foundation for my IT career. Since we work with multiple clients at Critical Edge, it gave me an opportunity to see a magnitude of real world IT issues and provide effective solutions to any problem. I was also able to implement new network infrastructure, keeping all of our clients ahead of the game.
  - Information Technology Help Desk I
    May 2022 - Aug 2022
  - Intern
    Feb 2022 - May 2022
- Sebastian Tech Solutions
  Aug 2022 - Feb 2023
  - Cyber Threat Analyst
    Sept 2022 - Feb 2023
  - Service Desk Agent
    Aug 2022 - Sept 2022
- Camfil Air Pollution Control
  Feb 2023 - May 2024
  IT Support Specialist
- SBS CyberSecurity
  May 2024 - now
  Network Security Engineer
Licenses & Certifications
- Level 4 Security Awarness Certification
  CJIS Online
  Jun 2022
- Avigilon Control Center 7 Operator and Administrator Certification
  Avigilon
  Jun 2022
- Cisco Certified Network Associate Routing and Switching (CCNA)
  Cisco
  Aug 2021
- CompTIA Security+
  CompTIA
  Sept 2022
- Openpath Certified Partner
  Openpath Security Inc.
  Jun 2022