Nathan Levey

Experience

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  Mars, Inc.

  Nov 2002 - Mar 2016

  As the Process Excellence Lead, role is responsible for the management of Supply Chain Inbound, Supply Chain Outbound, Finance, Quality & Food Safety and Master Data areas within the SAP and Business Process Environment, this also includes all the systems that enable all business processes within the business. My role is to ensure that projects, improvements and Support are delivered as per agreed scope, on schedule and within budget. I manage a team of Business Process Experts and coordinate closely with the Manufacturing, Logistics, Finance, Sales, Research & Development and Commercial within our Chocolate, Food and Petcare Business in Mars Africa to achieve process adherence and improvement.Duties• Develop functional knowledge to be the focal point for all SAP Business process expertise.• Lead the SAP Continuous Improvement activities in the Chocolate, Food and Petcare Business.• Manage the Key User & Functional Expert network within South Africa to ensure business process expertise is developed, sustained and harnessed to deliver business benefits.• Delivery of multiple relevant business improvement projects to the agreed plans simultaneously.• Lead/Line Manage Process Excellence Team• Manage Team and Project Budgets (4 direct and 15 indirect reports)• Manage Line Manager Forum Activities• IT Strategy• SAP BW Functional Expert Show less Manage Infrastructure ServicesThe IT Business Partner, role is to ensure we work effectively through value-add relationships with the Business to define appropriate service levels to ensure that we focus on the right priorities. Providing the most effective IT solutions to the business to meet its needs. Being aligned with the strategic direction of the business. Providing a foundation to ensure that business operations run smoothly. Focusing on providing cost effective services. Being world class in our service delivery.• IT Service Management all IT Services.• Define, agree and deliver Service Level Agreements with suppliers.• Manage IT Procurement• Specialist Technical support• Development and the implementation of new standards and innovative infrastructure technology.• Provide end user training as required. Manage IT Training plans.• Preparation and agreement of annual infrastructure development plan and manage the execution of the plan according to business priorities, IT technical standards and budgets.• Compile and control Fixed Cost and Capital budgets. Assess actual spend and adjust services or agree new budgets as required.• Manage team within region. (2 Direct and 4 Indirect Reports)• Manage All Support & Continuous Improvement projects for Africa, Middle East & India Sites (Including Release Management)• Responsible for IT Infrastructure Capacity Planning• Manage Local Service Desk within Southern Africa• Management & Reduction of all IT Security Vulnerabilities at supported sites in Africa, Middle East & India. -Application/Business Process Support on SAP Warehouse Management tool• IT Application Project Management• Monthly Statistical and Cost Reporting• Manage All Office Services Budgets, I.E. Telephony, meeting rooms, Video Conferencing, Printing. Show less To provide Infrastructure support for existing and emerging businesses in the region.Achieve standard service levels, provide technical planning, development and Standard implementation of the infrastructure. • Management all IT Infrastructure Services.• Define, agree and deliver Service Level Agreements with suppliers.• Manage IT Procurement• Specialist Technical support• Development and the implementation of new standards and innovative infrastructure technology.• Provide end user training as required. Manage IT Training plans.• Preparation and agreement of annual infrastructure development plan and manage the execution of the plan according to business priorities, IT technical standards and budgets.• Compile and control Fixed Cost and Capital budgets. Assess actual spend and adjust services or agree new budgets as required.• Manage Infrastructure team within region. (2 Direct)• Manage All Support & Continuous Improvement projects for Africa, Middle East & India Sites (Including Release Management)• Responsible for IT Infrastructure Capacity Planning• Manage Local Service Desk within Southern Africa• Management & Reduction of all IT Security Vulnerabilities at supported sites in Africa, Middle East & India. -Application/Business Process Support on SAP Warehouse Management tool• Monthly Statistical and Cost Reporting• Manage All Office Services Budgets, I.E. Telephony, meeting rooms, Video Conferencing, Printing.• ITIL Champion for Middle East, Turkey, Africa and India. Show less

  • Process Excellence Lead

    Dec 2013 - Mar 2016

  • IT Business Partner Site Lead - Mars Africa

    Jun 2011 - Dec 2013

  • IT Infrastructure Service Manager

    Nov 2002 - May 2011
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  Statumen International

  Nov 2016 - Mar 2019

  As the IT Operations and Service Delivery Manger, I am responsible for the management of the Operations Team, based in Cape Town, South Africa and the management of the IT Support Team based in the UK. The Operations team are responsible for the availability, performance and overall reliability of the IT/Oncology platform. Additionally, providing WinTel/Network Security operations services to all clients. The Support team are responsible for meeting Service Level Agreements with clients through effectively following the Incident Management Process. They are responsible for 1st and 2nd line support and for effectively implementing all onsite projects in accordance with customer requirements. Show less

  • IT Operations and Service Manager

    Sept 2017 - Mar 2019

  • IT Operations Team Lead

    Nov 2016 - Aug 2017
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  Rutherford Health plc

  Mar 2019 - Jun 2022

  Healthcare Information Systems Manager

  As the Healthcare Information Systems Manager, the role is responsible for the management of all IT Service Delivery for all companies within Rutherford Health plc. This includes the management of the IT Service, IT Operations, IT Support, IT Process, Project Management and Clinical IT Teams (PACS- Picture Archiving and Communication Systems – Radiology). These teams are responsible for the availability, performance and overall reliability of the IT/Oncology platform. Including Day to day customer support and support of PACS systems. In this function I’ve setup the whole IT Service Delivery Department from the ground up for this UK based oncology business. Show less

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  HCA Healthcare UK

  Aug 2022 - now

  Diagnostics & Oncology Systems Manager

  The IT Diagnostic and Oncology Manager is a key leader role in the IT Enterprise System team that is responsible for the leadership of specialist IT teams that provide technologies to Oncology, Labs and all Clinical Imaging Service Lines.As Diagnostic and Oncology Manager I have overall responsibility for planning, designing, and implementing activities for continued improvement whilst also expertly managing stakeholders and dealing with escalated issues.