
Lauren Scott
F&B attendant, Duty Manager

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About me
Passionate hospitality professional, creating memories and lasting impressions through events and excellent customer service.
Education

Maranatha Christian College
2007 - 2011High School Hospitality Certificate 3Activities and Societies: Surf cadets, netball -played and coached, completed year 12 with a certificate 2 and 3 in hospitality, played and coached netball until knee injuries

Torrens University Australia
2023 - 2024Diploma of Education Travel and Tourism
Experience

Vernon Arms Tavern
Feb 2009 - Apr 2014F&B attendant, Duty ManagerStarted as a dishie, then moved to bar and progressed to be a duty manager for the venue for 3 yearsCleaning duties, money handling- counting tills and safe at the end of the night, reloading of the ATM. Opening and closing of the venue, stocking and basic ordering of products. Training of current and new staff, serving of food. Running, setting up and packing up of weddings in the function centre, dealing with the guests and making sure everything was to standard and correct.

Hayman Island
Jun 2013 - Oct 2013Food and Beverage AttendantWorked on this island resort in a variety of F&B outlets, both breakfast and dinner shiftsParticipated in light cleaning duties, working till and micros systems, pack down and set up of restaurants and buffets. Coffee making and cleaning and clearing tables.

STATE SWIM SYSTEMS PTY LTD
Oct 2015 - Feb 2016Swimming InstructorTeaching kids aged 2-15 how to swim. Explaining the correct techniques and movements.

ALH Group
Nov 2015 - Feb 2016Food and Beverage Attendant- Taking food and beverage orders- Serving food and drink in a timely manner, - Making sure everyone is happy and ok,General cleaning and tidying up for the venue, Greeting and seating guests in the restaurant,Cash handling and eftpos,

Villa D'Este Restaurant
Jan 2016 - Jan 2017Hostess ServerHostess, at this Fine dinning Italian establishment. Greeting, seating customers, taking and confirming bookings and events, serving guests as well as making sure everything is running smoothly.

Mecure Hotel Perth
Nov 2016 - Jun 2017BaristaWorking in the buffet breakfast, clearing serving and re setting. Dealing with customers and taking orders. Making and serving tea and coffee, opening the café.

Pursuit Collection
Jul 2017 - Apr 2019Food and Beverage CoordinatorAssisting the Managers with daily dutiesPayroll and ensuring staff are signing in and out properlyEntering of invoices Ordering stockStaff orientation and making sure the staff are correctly trained in our policies and procedures Attending daily meetings and finding about the direction of the company Tracking our labor costs

Fairmont Banff Springs
Apr 2019 - Oct 2021Gold Floor Lounge AttendantSupervision of the daily operations on the Gold Floor, assisting the desk team with room set up and the check in process of guests. Was part of the health and safety committee, so ensured we were all up to date on the latest procedures and policies in the hotel.

C Restaurant
Mar 2023 - Nov 2023Duty Manager
Rottnest Express
Jul 2023 - nowSales And Service Specialist
Licenses & Certifications

Certificate 2 in Hospitality
SIT20207
Certificate 3 in Hospitality
SIT30707
Course in Management of Licensed Premises
4748.webp)
Certificate IV
Brisbane Business & Hospitality Training (BBHT)Sept 2022
Languages
- enEnglish
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