Talk to sales Try for Free
Emmanuel E.

Emmanuel E.

Followers of Emmanuel E.2000 followers
location of Emmanuel E.Ikeja, Lagos State, Nigeria

Connect with Emmanuel E. to Send Message

Connect

Connect with Emmanuel E. to Send Message

Connect

  • Timeline

  • About me

    Tek Consultant.

  • Education

    • University of Calabar

      2005 -
      Bachelor's degree Maths/Statistics and Computer Science.

      Activities and Societies: NACOSS Secretary General.

  • Experience

    • Core Group

      Dec 2014 - Aug 2019

      Offering support services and resolving all technical issues related to H/W & S/W for iOS devices, Macs, and iMacs (MacOS), WatchOS, Apple TV, & the Mac Mini.Apple Service Technician (AASP). To ensure sales, merchandising, promotion, and consulting for Apple iPhones. Provide high-quality customer service. Educate and assist customers on software and hardware products decisions. Participate in telemarketing activities.Manage systems, stock, and marketing. Resolve customer complaints regarding Apple products in a timely manner.

      • Technical Support Consultant

        Feb 2016 - Aug 2019

      • Sales Consultant

        Dec 2014 - Feb 2016

    • Scylla Communications

      Sept 2017 - now
      Technology Entreprenuer

      Sales and support for Apple, Dell, HP, and Lenovo hardware and software. G-Suite (Google) Administrator. Office 365 Support. Jamf Partner. iOS and MacOS Support.

    • Tek Experts

      Sept 2019 - Dec 2019
      Technical Support Engineer (O365 Level 2 Support Engineer).

      Providing remote technical support and troubleshooting for Microsoft Office 365, including MS Office package, OneNote, SharePoint, OneDrive, and user management via the Admin portal (Azure).

    • Ensure Services

      Jan 2020 - Aug 2022
      Customer Technical Support Engineer

      Offering support services and resolving all technical issues related to iOS devices (iPhone iPad, AppleTV, Apple Watch, Airpods, Macs, and iMacs (MacOS) both on and off site.

  • Licenses & Certifications

    • Apple Certified Support Professional (ACSP)

      Apple

    • Lenovo Business Certificate

      Lenovo