
Akash Kumar
Operations Support System Engineer

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About me
Technical Support Engineer
Education

Hansraj Samark Senior Secondary School
2004 - 2012
Guru Gobind Singh Indraprastha University
2017 - 2020BCA Computer Engineering 72%
Greenway Modern School
2012 - 2017Intermediate Science
Experience

Nokia
Jul 2021 - Jul 2022Operations Support System EngineerOSS Engineer, • User Administration: Adding a New User Account, Modifying and Deleting User Account and Groups. • Performs necessary systems maintenance in accordance with Sun and RedHat best practices and Company change management policies.• Troubleshoot problems related to OSS like login failure, alarm flow, NE integration etc. Troubleshooting Problems like Disk Space Utility, CPU Utilization, and Load etc.• Made backups of the directories and files using the tar, gzip, and gunzip tools.• Automating jobs to run with Cron Job.• Worked on Shell scripts to run, kill, Monitor, backup, and archive all files for Server.• Use HP-ILO tool to remotely manage Linux and Window server.• Setting up debugging, and performance tuning Linux servers. • To handle emergencies and on-call support (24X7).• Daily health check of servers (Linux and Solaris).• Monthly clean-up of users and checking the status of user management Show less

Ericsson
Aug 2022 - Jul 2023Domain Support Specalist
Netforchoice Data Center
Apr 2024 - nowTechnical Support Engineer
Licenses & Certifications

Red Hat Certified System Administrator (RHCSA)
Red HatMar 2024
Business Intelligence using PowerBI
Skill NationFeb 2024- View certificate

Build a Full Website using WordPress
CourseraJan 2024 - View certificate

Career Essentials in Generative AI by Microsoft and LinkedIn
MicrosoftFeb 2024
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