Marissa Ehrlinger

Experience

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  Cumberland Healthcare (Cumberland Memorial Hospital)

  Oct 2006 - Mar 2009

  Nursing Assistant

  Provided direct care for patients of a hospital and extended care unit; responsible for a variety of duties including grooming, cleaning, feeding, walking patients; worked directly with doctors and registered nurses to provide exceptional patient care.

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  Cumberland Healthcare (Cumberland Memorial Hospital)

  Feb 2012 - Jan 2013

  Preformed patient admitting services for the hospital, specialty clinic, and rehab center; assisted with patient financial services and patient- management services; created forms and templates using Microsoft word, Microsoft PowerPoint, and Microsoft Excel; hospital super-user for CPSI computer systems; and assistant to the CFO. Provided system coordination and support for hospital inpatient service areas; assisted nursing staff; served as a liaison between staff and patients; proficient in order-entry; in charge of organization of the nursing unit and surrounding area.

  • Business Office/Administrative Assistant

    Feb 2012 - Jan 2013

  • Health Unit Coordinator

    Feb 2012 - Jan 2013
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  MobCon

  Jan 2013 - Nov 2013

  Associate

  Specific responsibilities included organizing and maintaining registration, coordinating sponsors and speakers, assembling speaker stands in multiple rooms, ensuring software and presentations installed on all speaker stands and other organizational duties.

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  MentorMate

  Jan 2013 - Oct 2014

  Responsible for managing legal documents and human resources tasks. Plays an active role in formulating methods to improve employment policies, processes and practices. Primary Job Responsibilities:Onboarding of new employeesRevision of company policies and procedures. Training of company systems (Open Air, Filestore, etc.)Review Legal documentsProcess Legal DocumentsPerforms other duties as assigned Supports the sales team by managing our current Sales/Rev systems, (SalesForce and Open Air) to ensure we are tracking opportunities and financials accurately. Supports human resources processes by administering tests; scheduling appointments; conducting orientation; maintaining records and information. Responsible for providing proactive and direct assistance to the Sales Team and our clients, while also assuring Sales is providing accurate and timely information to Operations. Provides office support, while balancing various organizational and administrative projects.Responsibilities include working with sales team to coordinate client meetings and conference calls, managing office activities budgets, organizing office development and repair efforts, managing executive management team's schedules and accounts, researching background information on prospects and clients, and gathering applications and interviewing candidates.

  • Human Resources and Contract Coordinator

    Jul 2014 - Oct 2014

  • Sales Operations Manager & Human Resources Administration

    May 2014 - Oct 2014

  • Sales Operations Coordinator

    Jan 2014 - Jan 2014

  • Executive Assistant

    Jan 2013 - Jan 2014
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  Wolters Kluwer Health - Pharmacy One Source

  Nov 2014 - Jan 2016

  Application Specialist

  Works closely with our internal and external clients on the implementation and training for our products. This involves the configuration and modification of applications using established guidelines to integrate with client workflow. Application specialists are viewed by the client as an application subject matter expert and typically serve as the first tier of support during implementation.Essential Duties and Responsibilities:Modifying site configurations based on established guidelines and best practices.External client training for administrators and users on applications.Gather requirements from internal and external clients to appropriately coordinate implementation cases.Communicate to internal and external clients the implementation status of current issues.Using Salesforce, document progress on cases. Escalate cases that require further assistance to Implementation, Customer Success or Management as needed.Maintain deadlines and turnaround time for cases as set by the Manager, Implementation and Integration.Coordinate and facilitate external training for new clients. Provide open training sessions as needed.Provide development of training resources and materials as requested.Assist in the development of team processes and procedures in an effort to streamline and increase efficiency.Act as a resource to the manager, implementation and Integration teams on special projects. Mostrar menos

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  Wolters Kluwer Health

  Jan 2016 - now

  Key Responsibilities include: • Manage remote implementations of SaaS-based patient surveillance products, Sentri7 and Quantifi, for single-site facilities and small IDNs• Coordinate clinical, technical, and application resources for both the Pharmacy OneSource and client-side project teams• Manage implementations for Clinical Pharmacy and Infection Prevention product modules• Create and managed project plans via Clarizen and implementation status via SalesForce• Provide weekly client- facing project status reports, project plans, and meeting minutes Mostrar menos

  • Project Manager

    Sept 2017 - now

  • Application Specialist II

    Jan 2016 - Sept 2017