Michael Parsons

Experience

• 

  University of South Florida

  Aug 2009 - May 2011

  • Supervised 40+ residents in various housing facilities, serving as a mediator for roommate conflicts and responding to crisis situations for a large population• Created and facilitated community development programs focusing on leadership, critical thinking, multicultural maturity, and more• Achieved successful resolution of conflicts and promoted a positive living environment for over 200 residents• Developed strong communication, leadership, and crisis management skills in a fast-paced university setting Show less

  • Orientation Team Leader

    Jan 2010 - May 2011

  • Resident Assistant

    Aug 2008 - May 2011

  • Mail Room Clerk

    Aug 2009 - Mar 2011
• 

  Marriott International

  Feb 2011 - Apr 2013

  Front Desk Associate

  • Provided administrative support to general manager and sales representatives• Acted as an interpreter for Spanish and English speaking employees, facilitating effective communication• Delivered exceptional customer service to attending guests, ensuring a positive experience• Managed financial transactions between guests and the hotel, maintaining accuracy and efficiency

• 

  Tampa General Hospital

  Apr 2013 - now

  - Strategically integrates with C-Suite leadership & service line executives to provide complete program management oversight for hospital-wide strategic and operating imperatives- Focus on managing resources and activities necessary to complete defined strategic projects- Review legal documentation and prepare analysis of current and future processing states while documenting project scope of work- Identify and recommend solutions which may be related to LOI, RFP, MSA, and or PSA responses from stakeholders, prospective partners, and or vendors- Prepare, manage, and implements detailed work plans, organize and manage multiple project teams, prepare project and team documentation- Prepare and manage project budgets and supervise coordinated activities of contracted project personnel Show less - Responsibilities include providing counseling services for identifying and obtaining payment sources.- Postponing service for any patient, if no insurance or inappropriate insurance coverage and patient cannot pay the amount due.- Explain financial accountability to the patient and/or guarantor/family.- Establish payment arrangements for patients that cannot be postponed or unable to pay co-pays and/or deductibles at the time of service.- Obtain payment agreements from patients unable to pay and co-pay or deductibles at the time of service.- Prepare Financial Review Application for determination of patient financial capability.- Prepare charity care applications.- Refer potential Medicaid or County patient to Paralign for Medicaid application and approval.- Notify Medicare patients of the availability and use of Life Time Reserve Days.- Obtain Advance Medicare Notification Forms in the event of non-covered procedure(s).- Monitor all in-house accounts for possible financial issues.- Follow up on all Worker Compensation and auto accident accounts while the patient is in-house.- Document all information in the EPIC System. - Responsible for performing job duties in accordance Show less

  • Director of Strategic Operations

    Dec 2022 - now

  • Senior Strategic Project Manager

    Nov 2021 - Dec 2022

  • Strategic Project Manager

    Jan 2020 - Oct 2021

  • Project Manager

    Mar 2019 - Mar 2020

  • CDM Analyst

    Jul 2017 - Feb 2019

  • Executive Assistant

    Sept 2015 - Jun 2017

  • HCHCP Coordinator

    Mar 2015 - Aug 2015

  • Financial Counselor

    Jun 2014 - Feb 2015

  • Patient Access Specialist

    Apr 2013 - May 2014