
Steven Chiappelli
Operations Manager

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About me
Program Management | Amazon
Education

Davenport University
-Bachelor of Business Administration (BBA) Sports Management 4.0Activities and Societies: • Earned an athletic scholarship for Lacrosse, showcasing dedication and discipline. • Contributed as a key team member to win a national championship with Davenport University men’s lacrosse team. • Team Leadership – Developed through collaborative efforts leading to a national championship.• Discipline & Time Management – Balanced athletic commitments with academic responsibilities while on scholarship.• Resilience & Adaptability – Navigated challenges in competitive sports and academic environments.• Strategic Thinking – Applied game strategies and tactics to achieve team success on the field.• Collaboration & Communication – Fostered effective teamwork and clear… Show more • Team Leadership – Developed through collaborative efforts leading to a national championship.• Discipline & Time Management – Balanced athletic commitments with academic responsibilities while on scholarship.• Resilience & Adaptability – Navigated challenges in competitive sports and academic environments.• Strategic Thinking – Applied game strategies and tactics to achieve team success on the field.• Collaboration & Communication – Fostered effective teamwork and clear communication to drive shared goals. Show less
Experience

FedEx
Nov 2014 - Mar 2016Operations Manager• Planned, organized, staffed, directed, and managed the day-to-day operations of the station.• Led the training of new employees, setting clear job duties and performance expectations.• Ensured the achievement of facility-wide service goals through effective oversight and team coordination.

Amazon
Mar 2016 - now• Led Project Lumos, achieving $26M in savings by enhancing labor visibility through the implementation of advanced barcode scanning and kiosk systems.• Launched an Undeliverable Consolidation Project, resulting in $10.8M in annual transportation savings.• Spearheaded the AMXL FC/DS Pallet Reverse Logistics Project, driving $4.0M in annual savings through the successful launch of transportation processes. • Enhanced sustainability and cost-efficiency by introducing reusable universal pallet sleeves, saving $1M annually and boosting shipments by 20%.• Optimized training and processes, reducing labor costs by $200K annually.• Supervised 50-75 associates per shift, consistently meeting high standards in safety, quality, and performance. • Optimized scheduling processes and infrastructure, improving accuracy while addressing backlog and capacity fluctuations.• Analyzed data and collaborated with cross-functional teams to enhance scheduling practices and supporting technology.• Developed and implemented key performance metrics to monitor scheduling efficiency, leading to continuous process improvements.
Program Manager ll
May 2021 - nowArea Manager II
Sept 2020 - May 2021Transportation Analyst
Mar 2016 - Sept 2020
Licenses & Certifications
- View certificate

Project Planning: Putting It All Together
GoogleDec 2024 - View certificate

Foundations of Project Management
GoogleOct 2024 - View certificate

Project Initiation: Starting a Successful Project
GoogleOct 2024 
Healthcare Provider
American Red Cross
Honors & Awards
- Awarded to Steven ChiappelliBravo Zulu Award FedEx Ground Jun 2015 The Bravo Zulu award, derived from the U.S. Navy signal meaning “well done,” is distributed to individuals within FedEx for outstanding performance beyond normal job expectations.
- Awarded to Steven ChiappelliNCA National Champion Davenport University 2013
- Awarded to Steven ChiappelliMen's Lacrosse National Champion Davenport University 2011
Languages
- enEnglish
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