
Sudhir Nadar
Restaurant Manager

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About me
Travel & Application Management Specialist at Eviden (Syntel Pvt limited)
Education

SSTC school for further education
2011 - 2011Advanced Diploma Hospitality and Tourism management First Class1) Strategic Management2) Customer Service Excellence3) Event Planning and Management4) Revenue Management5) Crisis and Risk Management

University of Mumbai
2006 - 2009Bachelor's degree Hotel & Tourism Management studies First Class1) Introduction to Hospitality and Tourism Management2) Tourism Marketing and Promotion3) Event Planning and Management4) Food and Beverage Management5) Sustainable Tourism Practices6) Leadership and Management in Hospitality
Experience

25 Degrees North Restaurant & Catering Group Dubai
Mar 2015 - Sept 2016Restaurant Manager• Successfully managed and led a team of 22 members at 25 Degrees North, ensuring smooth operations and excellent customer service.• Effectively handled guest queries and complaints, resolving them promptly and ensuring customer satisfaction.• Played a key role in planning and executing promotional events to drive business and increase customer engagement.• Conducted training sessions to ensure that staff members met the required standards of service excellence.• Prepared month-end reports, providing comprehensive insights into the restaurant's performance and identifying areas for improvement.• Managed petty cash and maintained accurate transaction records, ensuring financial transparency and accountability.• Oversaw store ordering activities, ensuring sufficient inventory levels and efficient stock management.• Maintained high levels of hygiene and cleanliness in accordance with UAE municipality laws and standards.• Worked closely with the team to foster a positive work environment and promote teamwork. Show less

SantaCruz J Restaurants
Sept 2016 - Mar 2017Restaurant Managerwww.santacruzjrestaurant.comManaging 3 outlets belonging to the group.Managing multiple formats of operations (Restaurant, Outdoor events, Kiosk. Food court)Staff Recruiting & TrainingPlanning marketing activities Planning Promotional eventsPreparing Month End ReportsMaintaining Petty Cash RecordsStores orderingMaintaining Hygiene /Cleanliness as per UAE municipality laws

Lalco Residency
Mar 2017 - Apr 2018Assistant General Manager (AGM) Operations / F&B• Led and managed the operations of core departments, including Front Desk, Food & Beverage, and Sales, at Lalco Residency.• Responsible for handling travel bookings for in-house guests, ensuring seamless and efficient arrangements.• Coordinated with suppliers and sourced new vendors to enhance the quality and variety of services offered.• Prepared expense sheets and sought approval from Directors, ensuring adherence to budgetary constraints.• Attended sales meetings with hosts to secure group bookings, plan events, and manage travel bookings effectively.• Oversaw store management activities, including ordering, invoicing, and payment coordination.• Played a pivotal role in maintaining excellent customer service and ensuring guest satisfaction.• Upheld high standards of quality and efficiency in all operational aspects.• Collaborated closely with the team to achieve operational goals and maintain a positive work environment. Show less

Eviden
Apr 2018 - nowTravel & Application management specialist• As a valued member of the Global Travel Team, responsible for managing travel arrangements for employees within Eviden - Atos (Syntel Pvt Ltd).• Developed a strong understanding of the North America and Europe regions through extensive travel requirements.• Demonstrated expertise in managing flight, hotel, and car rental bookings to meet employee-specific needs.• Administered the internal travel application, effectively resolving issues and coordinating with external vendors for successful implementation and testing.• Served as the go-to person for travelers, addressing application-related inquiries and promptly resolving any issues that arose.• Employed cost-saving strategies without compromising the company's business requirements, contributing to significant financial savings.• Coordinated various types of travel, including deputation, end of deputation, relocation, employee family travel, and both billable and non-billable business travel.• Ensured all necessary approvals and compliance measures were secured, maintaining adherence to relevant travel policies and regulations.• Prepared comprehensive reports based on travel booking transactions, providing valuable insights for analysis and record-keeping purposes.• Collaborated with internal stakeholders and vendors to implement global projects, leveraging strong communication and negotiation skills.• Held Travel Admin rights, overseeing and managing the travel administration system effectively.• Assisted in arranging business travel for high-level executives, including the CEO, CFO, VP, and BU Head, ensuring their preferences and requirements were met. Show less
Licenses & Certifications

Selecting an Online Booking Tool
Business Travel NewsAug 2023
Selecting a Travel Management Company
Business Travel NewsSept 2023
Independent Travel Manager Certification
DreamPortJul 2023
Lead - 2
Atos SyntelJun 2021
Test Admin Recertification
Amadeus Learning PartnershipOct 2023
Languages
- taTamil
- maMarathi
- enEnglish
- hiHindi
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