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Peter Bagarella, MBA, MBT, CSM

Peter Bagarella, MBA, MBT, CSM

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  • Timeline

  • About me

    FinTech Agile Leader, Customer Relationship, Developer, Resource Manager, Financial Services

  • Education

    • University of Georgia - Terry College of Business

      2019 - 2021
      Master of Business and Technology

    • Columbus State University

      1996 - 1998
      Associate of Science (AS) Computer Science

    • Troy State University

      2000 - 2003
      Master of Business Administration (M.B.A.) Business Administration and Management, General

  • Experience

    • TSYS

      Jan 1999 - now

      Manage the relationship with our client as it pertains to contract and performance management. Manage a team of individuals focused on customer satisfaction. Managed a team of 10 process improvement analysts and project managers. Responsibilities included international and domestic customers, meeting budgets, customer timelines, and business reviews. Responsible for managing, creating, and supporting the daily, weekly, and monthly reporting for Bank of America.

      • Associate Technical Director

        Sept 2015 - now

      • Associate Director Project Management

        Oct 2006 - now

      • Associate Technical Director

        Jan 1999 - now

      • Associate Director, Project Management

        Jan 2003 - Jan 2006

      • Senior Process Improvement Analyst

        Jan 1999 - Jun 2003

    • Chattahoochee Valley Community College

      Jan 2008 - now
      Adjunct Professor

      Microsoft office software courses, hardware and software support, customer service.

  • Licenses & Certifications