Sergio Ramirez

Experience

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  H-E-B

  Jan 2013 - Feb 2015

  Cashier

  Assisted customers with their groceries and scanning them in a fast and orderly manner. Created a welcoming and caring environment that made customers want to return to our store. Kept area cleaned and fully stocked.

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  Best Buy

  Jun 2015 - Jan 2018

  Appliance Specialist

  Partners with other employees to ensure customers end-to-end needs for are met. Create relationships with customers to identify customer needs and recommend appropriate solutions. Apply product knowledge and industry knowledge to each customer interaction. Follow up with customers, designers, vendors, and contractors to confirm delivery and answer questions Apply understanding of design and construction to ensure customer orders are correct to specification. Must be able to apply basic measurement techniques and knowledge of complex Built-In Appliances. Attend vendor offered product training to remain current and updated on products, industry trends, etc., to better satisfy customers and support fellow sales team members. Show less

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  Rowdy TV

  Aug 2015 - Sept 2016

  Chief Technical Officer

  Defines the technological strategy in conjunction with the development team of each project. Help create logos for shows and graphics for segments as well. Set up equipment for filming, including cameras, microphones, lights. Establishes standards and procedures to track and measure project's progression. Evaluates development team(s), identifying strengths, problem areas, and developing plans for improving performance. Interview candidates for technical positions. Scouts for and evaluate new technology and tools as opportunities for innovation and development excellence. Show less

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  Lowe's Companies, Inc.

  Feb 2016 - Jun 2016

  Flooring Specialist

  Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation, and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans or extended protection/replacement plans where appropriate

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  Alpha Media USA

  Jun 2016 - May 2017

  Promotions Team, Board Operator

  Setting up station events: raising tents, plugging in sound systems, putting up signage/banners. Managing the events while in progress: interacting with listeners, leading games, prize wheels, speaking on the microphone/PA. Successfully communicate with several different types of positions: listeners, employees, management at events, clients. Assist with administrative duties as well as the Promotions Department. Update station website and social media sites.Voice radio ads. Write station material including promotions, commercials, and proposals.Operate on-air console and audio controls. Monitor station transmitters. Receive and screen incoming calls during a broadcast. Run talk shows, play music and commercials. Produce and edit audio programming segments. Understand the procedures to follow in case of computer crash or loss of broadcast signal. Communicate with station Program Director in the event of any concerns, issues, or problems with the transmission. Show less

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  Geek Squad

  Jan 2018 - Aug 2018

  Geek Squad Consultant Agent

  Ask the right questions, listen to client needs, take detailed notes, and partner with our Advanced Repair Agents to fully resolve the issue. It's the Consultant Agent's mission to ensure no client is ever left unserved or underserved.Positively engage with the client during the check-in and check-out processAsk probing questions, listen and record details, and offer an accurate time estimate for next stepsMonitor queues and provide status update to clientsClearly communicate with team membersSupport Geek Squad efforts to protect the world, one device at a time Show less

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  San Antonio Current

  May 2018 - Sept 2018

  Marketing Intern

  Developed and implement unique marketing campaigns, events, and overall promotion of the San Antonio Current and its clients.Publish event photos across social media platforms. Organized photos and videos of events onto different platforms. Created graphics/videos for events.Organize and help set up events for clients and the SA Current. Make calls to potential clients, creating partnerships for events or upcoming articles in the Current.

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  Valero Alamo Bowl

  Apr 2019 - Oct 2020

  Digital Media Coordinator

  • Production and editing of video/photo projects• Production and editing of graphic elements for video walls and LED boards• Organization of photos, videos and other media sources• Management of social media teams that collect digital assets at bowl events• Research of best practices with social media and video production/campaign development

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  Installation Made Easy, Inc.

  Jul 2020 - Oct 2021

  Project Manager

  ⦁ Created long- and short-term plans, including setting targets for milestones and adhering to deadlines.⦁ Delegated tasks on the project to employees best positioned to complete them.⦁ Performed quality control on the project throughout development to maintain the standards expected.⦁ Managed the relationship and communication with the client and ensuring the project is delivered to their satisfaction.

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  Floor & Decor

  Jun 2022 - now

  Pro Services Manager