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Tom Semmens

Tom Semmens

Incident and Support Analyst

Followers of Tom Semmens163 followers
location of Tom SemmensAuckland, Auckland, New Zealand

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  • Timeline

  • About me

    IT Change Manager Auckland Council

  • Education

    • St Johns College, Hastings

      -

    • Unitec

      2009 - 2012
      Graduate Diploma in Computer Science

  • Experience

    • Unitec Institute of Technology

      Feb 2009 - Dec 2015
      Incident and Support Analyst

      Trend Analysis, SSRS, SQL queries, Managing Helpdesk and service catalog software, lead technical analyst Clud migrations.

    • Junta de Andalucía

      Jan 2016 - now
      Auxiliar De Conversacion

      Spark New Zealand, Voice Engineer

    • DDS IT

      Jun 2017 - Oct 2021
      ITSM Solutions Consultant

      HEAT ISM and ITSM Solutions consultant.

    • Auckland Council

      Oct 2021 - now
      Change Manager

  • Licenses & Certifications

    • ITIL Foundation