Mayolla Martis

Experience

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  Cognizant

  Nov 2018 - Jan 2020

  Process Executive

  Provided efficient tax servicing and mortgage processing to offshore clients, by providing support functions as part of a team and individually, specializing in reporting, use critical and strategic thinking to resolve discrepancies, fill gaps and sustain quality control benchmarks.Successfully created Inventory reports, PowerPoint presentations, charts for various teams of onshore and offshore clients.Created Pivot tables, modifying spreadsheets to achieve analytical goals and resolving queries of clients. Successfully worked under pressure to meet deadlines, by organising priorities to meet set goals and responsibilities, whilst being initiative-taking and accepting new challenging initiatives and ad-hoc responsibilities.Created charts, graphs, dashboards, and reports of daily organisation workings, using Microsoft Excel, Access, and PowerPoint. Show less

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  Cality Care

  Jan 2022 - now

  Disability Support Worker

  Successfully assisting aged and disabled people with a range of daily tasks which includes, personal hygiene facilitation, mobility support, shopping tasks, food preparation and the coordination of social events.Effectively communicate issues and troubleshoot client requests with educational knowledge and sound judgement, keeping safety as a primary priority.

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  Dental Center Malouf

  Jun 2022 - Sept 2022

  Dental Receptionist

  • Providing exceptional customer service by greeting patients on arrival into the practice.Answering phone calls and in a friendly and professional manner, and scheduling appointments through D4W effectively.Proficient in processing EFTPOS, claim accounts and receipting (HICAPS), suggesting effective and affordable payment solutions like AfterPay, and Humm.Taking the initiative to follow up with patients and provide confidence in them to book their next appointment.

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  4cRisk

  Sept 2022 - Nov 2023

  Senior Medical Administrator/Injury Management

  Providing great client service skills by answering a wide variety of enquiries relating to new referrals and medical appointments.Efficiently managing the security of patient files, computer databases, thereby complying with policies that protect patient privacy and confidentiality.Liaising with medical nurses and doctors to obtain candidate test records, manage candidate billing records, refer, and book further examinations based on medical advice.Managing employee’s injury claims, workers compensation, return to work plans, and any associated administrative duties.Efficiently scheduling pre-employment medicals, IME, CoalBoard medicals and upload work cover certificates on concerned portals.Typing and delivery of reports and correspondence, transpose verbal or digitally recorded transcripts of the medical officer with a high degree of accuracy, timeliness and quality. Show less

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  Ray White

  Nov 2023 - now

  Franchise Reporting and Accounts Officer

  Skills: Accounting. Financial analysis. Data analysis. Account Management. Netsuite. Data Entry. Accounts receivable (AR). Franchise Agreements. Microsoft Office . Analytical skills. Time management.