Sajib Debnath

Experience

• 

  BRAC-Aarong

  May 2011 - now

  Responsibilities included:1. Achieve the assigned outlet's financial year sales budget and oversee day-to-day operations effectively.2. Meet financial objectives by meticulously preparing the outlet's annual budget and implementing corrective measures to control costs, shrinkage, and damages, thereby enhancing profitability.3. Uphold retail and visual merchandising (VM) standards to ensure a seamless and enjoyable shopping experience for customers.4. Monitor and maintain all customer service parameters on the sales floor to ensure exceptional service delivery.5. Foster staff development and retention through constructive feedback, coaching, and performance evaluations.6. Supervise outlet accountant/cashier to ensure seamless financial activities at the outlet.7. Execute outlet maintenance tasks, including administrative, security, and general upkeep, in collaboration with relevant departments.8. Prepare comprehensive business reports to analyze work areas and plan for future developments as per requirements.9. Establish and maintain effective liaisons with local administration, landowners, mall authorities, and other relevant stakeholders. Show less Responsibilities included:1. Monitor outlet administration and maintain purchase requisition processes.2. Achieve budgeted sales targets on a daily, weekly, monthly, and yearly basis.3. Manage inventory, control shrinkage/damage, and maintain operational standards.4. Ensure proper customer service, retail standards, and visual merchandising.5. Resolve customer problems and manage product receiving and requisition processes.6. Operate CRM activities and coordinate floor staff activities. Show less Responsibilities included:1. Achieve budgeted sales targets on a daily, weekly, monthly, and yearly basis.2. Maintain efficient inventory management practices to optimize stock levels.3. Implement strategies to control departmental shrinkage and damages, aiming to maximize outlet net profit while ensuring operational maintenance.4. Supervise and guide all staff activities on the floor to deliver exceptional customer service.5. Uphold retail standards and visual merchandising to enhance the shopping experience.6. Take necessary steps to promptly resolve customer problems and concerns.7. Manage product receiving and requisition for repeat products within specified timelines.8. Oversee CRM (Customer Relationship Management) operations and activities effectively.9. Ensure accurate counting of products after each shift and take responsibility for inventory management in the assigned area.10. Organize and manage related pocket stores and assigned back stores efficiently. Show less

  • Outlet Manager

    Sept 2023 - now

  • Floor Manager

    Mar 2021 - Sept 2023

  • Outlet Supervisor

    Apr 2017 - Mar 2021

  • Sales Executive

    May 2011 - Apr 2017