Gary Rosenstein

Experience

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  Learn iT!

  Apr 2001 - Oct 2007

  Senior Computer Skills Trainer & Curriculum Designer

  - Design and deliver interactive instructor-led desktop computer courses including web development, graphic design, Adobe Creative Suite, Microsoft Office applications, and business skills- Strategize with clients to customize curriculum to meet business objectives- Quickly learn new applications in concert with customers' business needs- Design modular curriculum for new and existing courses - Mentor other trainers to improve knowledge and presentation skills

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  Challenge Works

  Jun 2002 - Jul 2005

  Owner / VP of Training
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  Mediaplex

  Nov 2007 - Jul 2010

  Product Education Specialist

  - Built customer training program from the ground up- Wrote all training and technical documentation for ad serving and tag management products- Delivered weekly (often daily) training courses to customers and internal teams- First on point to learn and document all new products and releases- Developed a pool of trainers from customer support team by providing resources and mentoring on training content and skills- As a side project - initiated development of Rich Media ad formats for Mediaplex, including specs, coding, templates and execution of expandable, video, and interactive format ad campaigns Show less

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  Conversant, Inc.

  Jul 2010 - Feb 2015

  Training Manager

  - Develop and implement vision for customer and internal training programs for suite of digital media SaaS products- Manage training team, projects, schedules, and resources - Researched, evaluated, and selected vendors for knowledge base and LMS platforms- Train training team on product knowledge, customer expectations, and presentation skills- Coordinate with Product, Engineering, and Sales teams to strategize release of new product features- Standardize onboarding training programs across enterprise operations teams- Provide input to Product team for UI enhancements based on customer feedback- Serve as product expert for sales, account management, and customer support Show less

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  TIBCO Software Inc.

  Feb 2015 - May 2016

  Curriculum Manager

  - Manage curriculum development team and content for data analytics products- Develop agile strategies to streamline development processes with limited resources- Devise a prescriptive approach for training to help improve attach rates; provide resources to account reps and sales- Manage curriculum development projects internally and through contractors- Create and update content for eLearning and ILT courses- Implement Learning Management System for improved delivery of courses and management of training business Show less

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  AppDynamics

  Jun 2016 - Jul 2024

  Manager, Technical Training Content Development

  - Establish, refine, and execute the strategy for organizing, developing, and publishing content for customer enablement- Directly manage Content Development team to organize, prioritize, and produce instructor-led and self-paced training courses- Establish best practices for curriculum development and publication- Keep current on product enhancements and needs of customers to ensure maximum effectiveness of training offerings throughout the content lifecycle- Drive initiatives to improve our overall training program and offerings. Examples include: o Apply a modular content model for ILT and self-paced courses o Development of our self-paced content library (over 150 topics) to support our subscription model o Implement structured content authoring using Xyleme to streamline our ability to share and re-use content o Spearhead the creation of on-demand labs and a unified user interface for lab exercises o Establish and build learning paths in LMS for prescribed customer enablement by role o Improve accessibility for global audiences by adding subtitles to self-paced content in multiple languages- Foster a productive relationship among teams within and outside of the Education organization: communicate needs and updates, support collaborative efforts, and build unity around common goals Show less

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  Cisco

  Jul 2024 - now

  People Manager, Instructional Design Lead

  Leader in training content development and people management, committed to fostering a collaborative and innovative environment. Expertise in streamlining content production and enhancing team dynamics to drive educational excellence and organizational success.Core Competencies:- Training Content Development: Create engaging and interactive training materials that drive measurable performance outcomes.- People Management: Lead and motivate teams, build strong relationships, and facilitate cross-functional collaboration to achieve strategic objectives.Key Responsibilities:- Instructional Design Advocacy: Lead initiatives to enhance training content, promoting engaging learner-focused materials through the development of interactive content, guidelines, and standardized templates.- Community Building: Cultivate a robust community of practice for instructional designers, fostering communication, trust, and consistency across diverse teams.- Standardization of Training Simulations: Promote effective lab simulations, improve content efficiency and effectiveness for self-pace and instructor-led modalities.- Leadership During Organizational Transition: Navigate the team through frequent periods of change by maintaining transparency and support, and focusing on future contributions, opportunities, and innovation.- Resource Mapping and Engagement: Developed strategic mapping of instructional design engagements, aligning resources effectively to maintain high team engagement and productivity.- Professional Development: Lifelong learner. Curious and driven to continually improve my skills in leadership and learning, as well as new technologies including security, networking, and AI. Show less