Jeff Carmichael

Experience

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  Staples

  Aug 2006 - May 2013

  • Developed and sold ‘Total Solutions’ to address immediate and ongoing technology and service needs of small businesses. • Performed advanced technical system diagnostics and upgrades on customers’ technology and served as a secondary source for on-site technical services• Responsible for driving sales in EasyTech to achieve key metrics, including profitable sales and margin, and customer satisfaction (including TSat)• Strategically trained on how to position and drive sales based on the value and benefits of a particular service Show less

  • Production Expert

    Jan 2012 - May 2013

  • Tech Solutions Advisor

    Aug 2006 - Jul 2012
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  UNT Athletics

  Jun 2009 - Jul 2010

  Public Relations / Media Intern

  • Worked with numerous TV production crews to prepare for live broadcasts and ensure proper credentials were made available to the press • Collaborated with photo and video staff to conceptualize and create effective marketing and promotional campaigns to raise awareness and increase event attendance• Responsible for helping coordinate special events for the department such as press related events, internal meetings, and marketing events.

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  Life Time Fitness

  Apr 2012 - Nov 2013

  Member Services Supervisor
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  FedEx

  Nov 2013 - Aug 2014

  Center Consultant

  • Process complex custom orders and provide accurate and competitive pricing information• Find solutions for customer's high volume printing, signs and graphics and shipping network needs• Ensure all customer problems are resolved quickly and to the satisfaction of the customer

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  Whitlock

  Oct 2018 - Jun 2022

  • Customer Support Representative

    Sept 2014 - Jun 2022

  • Reconciliation Specialist

    Oct 2018 - Jun 2020
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  AVI Systems

  Jun 2022 - Jan 2024

  Project Coordinator