
Deanna Santos
Merchandise Operations Person

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About me
HR professional
Education

University of Fredericton
2018 - 2020Master of Business Administration - MBA Human Resource Leadership
University of Windsor
2009 - 2013Bachelor of Commerce (B.Com.) Management and Labour Studies - Human Resources Management 10.5 out of a possible 13Activities and Societies: -Teaching Assistant for Introduction to Human Resource Management -Commerce Society
Experience

Zellers
Sept 2007 - Aug 2012Merchandise Operations Person• Handled cash/credit transactions as a back up cashier • Provided adequate customer service in a friendly and effective manner to diverse clientele • Created and maintained eye-catching merchandise displays to attract new and repeat business

Town of Tecumseh Staff Services/Clerk’s Department
May 2011 - Aug 2011Human Resources Assistant (Co-op Work Term #1)• Performed employment reference check related to AMCTO Municipal Intern• Updated and edited employee termination forms and rental applications for the Town• Prepared and processed letters on behalf of the Town to variety of recipients • Ensured completion of Service Participant Information Forms by seasonal students

Ambassador Duty Free Store
Jan 2012 - Apr 2012Management Assistant (Co-op Work Term #2)• Completed payroll on a weekly basis for all staff and management positions • Calculated daily sales and compared current day sales to previous sales on a daily basis • Cashed off sales associates at the end of their shift to make sure their registers balanced• Set up sales associate suspensions for failure to comply with collection and late policies • Created in store promotion/sale posters and monthly flyers for various merchandise • Responsible for documentation for 6 month and 1 year contract dates of all sales associates • Documented damaged merchandise with appropriate paperwork for Canada Customs Show less

Atomic Energy of Canada
May 2013 - Aug 2013Human Resources Co-op Student (Co-op Work Term #3)• Utilized PeopleSoft to enter July 2013 salary increases for unionized employee groups • Assisted with investigations and interviewed employees for WSIB-related issues• Attended mediation in relation to unionized employee attendance issues• Calculated premiums from Manulife remittance reports and compared to AECL statements• Assisted with job evaluations and job grade adjustments using Haygroup’s JEM • Conducted extensive research on comparing federal student rates AECL student rates • Ran queries on PeopleSoft to report on employee total pay history Show less

Tepperman's Furniture, Mattress, Appliance & Electronics Stores
Apr 2014 - Jan 2016Human Resources Administrator
Jamieson Laboratories
Jan 2016 - Jul 2017HR Administrator
Jamieson Wellness Inc.
Jul 2017 - Feb 2019Human Resources Advisor
WDBA-APWD
Feb 2019 - Jul 2024Human Resources Business Partner
Jul 2021 - Jul 2024Human Resources Coordinator
Feb 2019 - Jul 2021

ENWIN Utilities
Aug 2024 - nowHuman Resources Generalist
Licenses & Certifications

Certified Human Resources Professional (CHRP)
Human Resources Professionals AssociationOct 2014- View certificate

Strategic Human Resources
LinkedInNov 2019 
Certified Human Resources Leader (CHRL)
HRPA - Human Resources Professionals AssociationApr 2019- View certificate

Diversity, Inclusion, and Belonging for All
LinkedInAug 2022 - View certificate

Human Resources: Creating an Employee Handbook
LinkedInNov 2019
Volunteer Experience
Refreshments Volunteer
Issued by Canadian Blood Services on Sept 2006
Associated with Deanna SantosMembership Chair - Board of Directors
Issued by Red Shoe Society Windsor Essex on Jun 2017
Associated with Deanna Santos
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