Norman Ho

Experience

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  Sybase

  Jan 2000 - Apr 2000

  Software Developer Lead Intern

  Lead a team of interns to develop a verification module for international addresses

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  National University of Singapore Students'​ Union (NUSSU)

  Aug 2000 - Aug 2002

  Elected Chairman of the Student Union representing 23,000 students and elected representatives of all NUS faculty and non-faculty clubs (Presidents, Vice-Presidents etc) Elected Student Union Representative for the Computing Faculty to work for the Student Union Executive Committee

  • Council Chairman

    Sept 2001 - Aug 2002

  • Executive Committee Member (Technology)

    Aug 2000 - Aug 2001
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  National University of Singapore

  Aug 2001 - Apr 2002

  Course Tutor

  Course Tutor for CS1101J (Java Programming) and CS3214 (Software Project Management, Final Year Project) Modules to assist Professor

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  NUS Students'​ Computing Club

  Aug 2001 - Aug 2002

  President

  - Elected President of Computing Club representing over 2,000 students in the Computing Faculty. Led and managed a team of over 20 elected executive committee members to transform the Club (into one that is exciting, respected, professional and fun)- Implemented changes to the club constitution and setting vision and strategies for a more professional faculty club to better serve the students (e.g., Better orientation camps, student welfare like lockers, new Club office in a prime location)- Defined roles of committee and sub-committees to better manage and execute new strategies.- Built a brand and reputation for the Club to subsequently attract new and retain existing committee members. Show less

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  Microsoft

  Sept 2002 - Aug 2005

  - Evangelized Microsoft technologies to Singapore’s education industry and worked with institutions on various IT initiatives (schools [like RI], universities [NUS, NTU and SMU], polytechnics [SP, NP, TP, NYP, RP], MOE and IDA).- Launched MSDN Academic Alliance program to institutions for easy access to Microsoft software and teaching curriculum. - Held the Singapore .NET competition for tertiary schools- Coached and developed Singapore .NET competition winning team for 6 months for the 1st Asia .NET competition (held in Beijing, China) in 2003. Guest of Honor Bill Gates told my MD that he was impressed that a small country like Singapore won against thousands of tech teams from Asia including top universities from China and India, which got my MD giving me the Best Virtual Team Member Award. Show less

  • Product Marketing Manager

    Sept 2003 - Aug 2005

  • Technology Evangelist

    Sept 2002 - Aug 2003
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  WorldCloser LLP

  Sept 2005 - Aug 2006

  Co-Founder

  Co-Founder and Inventor of WaterMe; automatic plant watering solution for households in Singapore, Malaysia and Brunei.

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  New Creation Church

  Sept 2006 - Oct 2009

  IT Manager

  - NCC is one of the largest churches in Singapore (over 30,000 members) with multiple affiliated entities (travel, preschool, retail and real estate). - Spearheaded IT strategies (team, infrastructure, training, procurement).- Built IT foundations for scalable growth with enterprise networking, Cisco WiFi, WAN fibre, high density servers, SAN, software licensing, antivirus software, SPAM filter, virtual desktops/servers, Microsoft Exchange, SharePoint, Active Directory, IT maintenance policies, and IT procurement policies.- Grew and mentored the IT team from 2 to 5 staff, enabling, empowering, and realising staffs’ potentials. Exciting them with the passion for technology with regular field trips (e.g., HP and Cisco innovation centers and IT fairs).- Implemented long term IT vision and strategies for infrastructure (MPLS and MetroE with 8 locations around Singapore), procurement, and digital transformation; sought buy-in from and onboarded various departments.- Implemented and conducted organization wide training on Microsoft Exchange calendaring and room bookings, Microsoft Lync, and Microsoft SharePoint. Show less

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  JPM Studio Pte Ltd

  Sept 2010 - Jul 2023

  Technology Manager

  - JPM is a leading USA broadcast and publishing firm with millions of viewers globally.- In charge of the technological strategies and needs of the organization. - Data Protection Officer for Personal Data Protection Act (PDPA) and IT Cybersecurity strategies.- Implemented cloud strategies using Azure, AWS, Google Workspace, Office365 and many other SaaS and IaaS solutions for scalable growth.- Implemented various video streaming, content delivery (CDN like Akamai) and TV apps (AppleTV, Amazon FireTV & Roku) for thousands of online viewers daily.- Implemented various E-Commerce platforms with payment gateways.- Architected the integrated IT infrastructure of the Singapore and USA offices.- Implemented and maintained ITSM initiatives.- Implemented and managed Cisco Meraki and Ubiquiti networks- Negotiated IT deals over USD$100k and realised savings of tens of thousands for the organization. Show less

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  Temasek Polytechnic

  Jul 2023 - now

  Senior Infrastructure Architect

  - Microsoft 365, Power Platform and Copilot- Cloud VDI- ITSM