
Thomas Wong, MSW
Case Manager II

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About me
Associate Director of Unit Acquisitions at Los Angeles Homeless Services Authority
Education

Arcadia High School
-
University of Southern California
2015 - 2017Master of Social Work Concentration in Business and ManagementActivities and Societies: Wicked Problems Practicum of the Provost, Homelessness and Criminal Justice System Initiative

University of California, Riverside
-Bachelor of Arts in Psychology
Experience

INLAND BEHAVIORAL AND HEALTH SERVICES INC
Apr 2010 - Dec 2013Case Manager II• Provided case management, counseling, and crisis intervention in organization’s substance abuse, mental health and perinatal programs.• Facilitated peer advocacy and financial literacy group sessions for women with active DCFS cases.• Represented organization at various outreach events; assisted DCFS with case planning, while encouraging referrals to organization.• Assisted Director of Social Services in accumulating demographic data of clientele for fund development.

Prototypes
Jan 2014 - Jul 2015FSP Outreach and Engagement Specialist & Case Manager• Oversaw community outreach and coalition building efforts for agency’s mental health Full Service Partnership Program.• Developed referral network increasing program enrollment by 90%.• Evaluated program performance and created improvement strategies in conjunction with Department of Mental Health. • Conducted intakes, case management, crisis intervention for chronically homeless individuals with co-occurring disorders.
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Heart of Los Angeles (HOLA)
Sept 2015 - May 2016Clinical Social Work Intern• Developed strategic plan with Executive Director to expand nutrition program and social enterprise.• Provided technical assistance to integrate agency’s and LAUSD’s student academic records.• Identified additional funding sources and strategies to align agency with LA Promise Zone Initiative. • Provided clinical therapy to 5 children and their families, utilizing problem solving therapy, cognitive behavioral therapy, motivational interviewing, play therapy.

Housing Authority of the City of Los Angeles
Sept 2016 - May 2017Program Management Intern• Led mayoral initiative, Homeless Incentive Program, applying local policy knowledge of housing and homelessness, increasing program participants by 250 landlords. • Assisted in developing 2017 Project Based Voucher Program Notice of Funding Availability, allocating 200 Project-Based Vouchers.• Represented housing authority at community meetings and trainings, developing awareness on homelessness and housing crisis.• Spearheaded customer service analysis on Intake Department, facilitating strengths-based coaching to 8 staff. Show less

The People Concern
Nov 2017 - Jan 2018Clinical Team Lead
Los Angeles Homeless Services Authority
Jan 2018 - nowAssociate Director, Unit Acquisitions
Jul 2023 - nowManager, Unit Acquisitions
Sept 2021 - Jun 2023Project Manager
May 2020 - Sept 2021Planning Chief, Project Roomkey
Apr 2020 - Oct 2020Coordinator, Housing Location
May 2018 - May 2020Performance Management Analyst
Jan 2018 - May 2018
Licenses & Certifications

Domestic Violence Batterers Intervention Facilitator
Dr. Kathy Mathis and AssociatesApr 2012
Cognitive Behavioral Therapy
USC Suzanne Dworak-Peck School of Social WorkOct 2015
Motivational Interviewing
USC Suzanne Dworak-Peck School of Social WorkOct 2015
Domestic Violence Peer Counseling and Advocacy
USC Suzanne Dworak-Peck School of Social WorkApr 2016
Ross Program in Real Estate
University of Southern CaliforniaJun 2025
Honors & Awards
- Awarded to Thomas Wong, MSWDean's Award for Excellence and Innovation Honorable Mention Dean of Social Work Award given to a graduating student who has proven themselves to be an outstanding student and significant contributor to the USC Suzanne Dworak-Peck School of Social Work and the social work community at large. The Award recognizes a graduating student who has not only excelled in the classroom, but has also left an indelible mark on this program and the profession as a whole, receiving $1,000 in awards.
- Awarded to Thomas Wong, MSWWicked Problems Practicum Office of the Provost Multidisciplinary homelessness initiative at USC sponsored by the Provost’s Office. Included yearlong activities promoting skills in interdisciplinary teamwork, problem solving community issues pertaining to the intersectionality of homelessness and the criminal justice system, paid research assistantship and scholarship, receiving $5,999 in awards.
Volunteer Experience
Coordinator
Issued by Activating Community & Policy Responses to Homelessness: A Social Change Lab Experience
Associated with Thomas Wong, MSWDemographics Surveyor
Issued by USC Suzanne Dworak-Peck School of Social Work
Associated with Thomas Wong, MSWFounder
Issued by Project FARGOE
Associated with Thomas Wong, MSWCo-Founder
Issued by Salus Behavioral Institute
Associated with Thomas Wong, MSWGuest Lecturer
Issued by Azusa Pacific University on Oct 2018
Associated with Thomas Wong, MSW
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