Praneet Sai

Experience

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  HCL Technologies

  Aug 2009 - May 2010

  HCSP - HCL Certified System Professional

  >> Trained in HCL Career Development Center on A+,N+, CCNA, MCSA & RHCE.

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  At Andhra Pradesh Secretariat

  Jun 2010 - Jul 2011

  Desktop Support Engineer

  > Desktop troubleshooting including applications & hardware related issues.> Installation of Windows, drivers, service packs, patches, antivirus & software’s.> Administration of users & groups, OU.> Assembling of desktops, partitioning and formatting of hard disk and data backup. > Management of printers and resolving problems related to network.

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  At Andhra Pradesh Secretariat

  Dec 2011 - Apr 2013

  System Administrator

  > Administration of Windows, Linux & VMware environments.> Configure and Maintenance of HP Integrity Superdome Server SD 16, HP Proliant DL380 G5, DL 580 G4 Servers, SGI 3800 Server, HP STORAGEWORKS HSV210-V, Dell Power Edge 6650.> Taking log files of HP Superdome server & HP SAN.> Configuring, managing and troubleshooting of windows, Linux environment (AD, GPO, DNS, DHCP, NFS and VPN).> Configuring & management of VMware Virtual Centre 4 for managing all ESX 4 and vSphere4 Servers.> Configuring V-Motion and enabled HA/DRS Clusters in VMware V-Sphere. > Performing Physical to Virtual Server migrations using HP Server Migration Pack & VMware Converter.> Performed VM Cloning, Import/Export, Template and Snapshot Management.> Use of CA products like CA-DSM, CA E-Health, CA-SCM, CA ARC serves Backup on Ultrium3 Tapes.> Coordinating with team members to resolve the problems assigned through CA-SERVICE DESK Show less

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  CSS Corp

  Apr 2013 - Nov 2017

  Project Responsibilities:> Co-ordinate with Pulse Secure Level-3 engineers/R&D team on critical problem resolution and ensure maintenance of sites.> Creating KB’s. > Conduct knowledge sharing sessions and training programmes to the L1 engineers.> Providing technical and process audit of the cases handled by L1 engineers on weekly basis. > Work with Sales Engineers and Customers in design and deployment of Pulse Secure Device.> Work with customers on solution design and recommend best/optimal solution. Show less > worked as Pulse Secure TAC engineer on Pulse Secure Security devices.> Job includes configuring, troubleshooting, reporting bugs on various features of PPS on the live network of the customers. > handled technical tickets based on: >> AAA – Radius protocol, EAP protocol – EAP-PEAP, EAP-TTLS, EAP-TLS, EAP-MSCHAPV2, EAPJUAC >> Authentication types - Layer 2 – 802.1x authentication, Layer 3/Agentless/Browser authentication, IF-MAP, Layer 2 & 3 with/without Infranet Enforcer(SSG FW, SRX FW, EX Switch), MAC Address Authentication for unmanaged devices like IP phones, printers>> Issue involves AAA server like Active Directory, LDAP, MAC Address Authentication server, Anonymous authentication server & RSA >> User Authorization based on Radius request & return attributes>> Endpoint Security Assessment Policy – Host Checker >> Active/Passive cluster & Active/Active cluster deployment >> Issues on end client agent – Pulse & OAC Show less

  • Network Specialist

    Nov 2015 - Nov 2017

  • Senior Network Engineer

    Apr 2014 - Nov 2015

  • Network Engineer

    Apr 2013 - Mar 2014
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  Pulse Secure

  Nov 2017 - Apr 2021

  • Sr. Global Escalation Engineer

    Nov 2019 - Apr 2021

  • Global Escalation Engineer

    Nov 2017 - Oct 2019
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  Ivanti

  May 2021 - now

  Staff Technical Solutions Engineer.